Applied AI Delivery Lead

# Applied AI Delivery LeadOpenAISan Francisco (Hybrid)
Full-time $234,000 – $335,000 / year Upload your resume once and Scout applies for you Apply with Scout Share this job:

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This customer-facing delivery lead manages strategic customer AI initiatives from planning through deployment and initial adoption. You will coordinate customer and internal teams, address delivery risks, and track progress against customer outcomes and adoption goals.
* Permanent* Hybrid
* 7+ years### Skills and expertise

Enterprise technology deployment AI systemsAPIs Integrations Enterprise  architecture

Delivery planning

Risk management

Adoption measurement### Key responsibilities
* Lead priority customer AI initiatives from scoping and planning through deployment, launch, and initial adoption.
* Build integrated delivery plans with milestones, owners, dependencies, resources, and success measures.
* Track delivery health and customer outcomes, resolving blockers and communicating risks to stakeholders.## How this job compares

Compared with 45 open lead customer success jobs on October 10, 2026.Pay:
This job pays $234K to $335K a year. The 21 open lead customer success jobs that publish US pay start at $167K on average, so this job starts about 40% higher.

Similar open jobs:
We Love AI Jobs lists 45 open lead customer success jobs at 28 companies.

Remote work:
This job is hybrid. 7 of the 45 lead customer success jobs (16%) are remote.

AI in this role:
Medium. The role uses AI tools and works with AI systems as a regular part of the job. The role leads deployments of AI initiatives and requires regular coordination around AI systems, integrations, and deployment risks. It focuses on customer delivery rather than building or evaluating models.## Full description

About the RoleOpenAI’s largest and most strategic customers are turning AI ambition into deployments that change how their organizations work. As a Delivery Lead, you will own delivery of priority AI initiatives for these customers, leading complex, high-impact deployments from planning through launch and adoption.

You’ll establish an integrated delivery plan, drive execution against launch commitments, resolve blockers, and lead progress toward measurable customer value. You’ll partner closely with account and technical teams, FDEs, customers, and delivery partners to turn customer priorities into successful deployments. You’ll bring a clear view of delivery progress, risks, and expected outcomes, helping teams make informed decisions and connecting successful execution to consumption and growth.

This is a senior, customer-facing role for someone who can move between executive conversations and practical details that determine whether a deployment succeeds. You bring technical fluency, sound judgment, and the ability to create clarity and drive action in complex, evolving environments.

What You’ll Do
• Own delivery of priority AI initiatives. Lead complex customer engagements from scoping and planning through deployment, launch, and initial adoption.
• Build and drive an integrated delivery plan. Establish clear scope, milestones, accountable owners, dependencies, resource needs, and success measures across customer, OpenAI, and partner teams.
• Resolve blockers and drive decisions. Identify risks early, work through dependencies and resource constraints, and bring the right stakeholders together to resolve tradeoffs and keep delivery moving.
• Lead launch readiness and activation. Drive rollout and enablement planning, address technical and organizational readiness gaps, and remove barriers to initial adoption and usage.
• Connect delivery to customer value. Define expected outcomes and measurement approaches with customers and account teams. Track…