Compliance Officer; Apprenticeships

The Compliance Officer plays a key role in supporting the effective delivery of apprenticeship standards/units by ensuring learner data, documentation and records are maintained in line with current funding regulations and compliance requirements. The role is responsible for the accurate management of Individualised Learner Record (ILR) data, administration of apprenticeship systems including the Apprenticeship Service, verification of evidence throughout the learner lifecycle, and providing operational compliance support and guidance to colleagues across the organisation.

• Review and track all new learners to ensure they conform with DfE Funding Rules and business processes.
• Ensure ILR data is accurate in line with ILR Specification and Provider Support Manual and support with month-end ILR submissions activities.
• Process and track withdrawals, breaks, reinstatements, gateway, achievements and all other changes of circumstances within agreed SLA’s including timely resolution of issues identified.
• Support with investigating and resolving ILR data mismatches and TAS DLOCK’s
• Responding to queries from wider business within agreed SLA’s
• Identify any compliance gaps that may create audit/funding risk, be proactive in suggesting improvements to ways of working and develop and maintain compliance process guides.
• Provide stakeholders with accurate data/reports on agreed intervals.
• Take the lead to own specific activities and ensure they are effectively managed with any issues escalated in a timely manner.

• Proven experience of working in a similar role within the Apprenticeship/Skills sector (required)
• Apprenticeship/Units Funding Rules & ILR knowledge (required)
• Working knowledge of an Apprenticeship MIS e.g. BUD, Maytas (required)
• Working knowledge of Microsoft Office (required)
• Strong working knowledge of Microsoft Excel (including report building/dashboards, formulas and tables) (required)
• Knowledge of The Apprenticeship Service (desirable)
• Experience of working with DfE Funding Reports (desirable)

• Strong analytical skills, attention to detail and the ability to work with large complex data sets.
• Strong team player with the ability to work collaboratively within both the Compliance team and the wider business.
• Excellent communication and people skills with experience of dealing with stakeholders at all levels.
• Strong problem-solving skills and able to effectively multi-task in a fast-paced environment
• Ability to work flexibly to changing priorities within the team.
• Effectively use own initiative and prioritise own workload.
• Strong team player with the ability to work collaboratively within both the Compliance team and the wider business.

Your wellbeing matters to us. aThat’s why we offer benefits designed to help you recharge and thrive, including:

• 27 days Annual Leave (4 days used for the festive closure) plus Bank Holidays
• Holiday Buying scheme
• Medicash plan, Wellhub, Cycle to Work scheme
• Private Medical Insurance at corporate rates
• Employee Assistance Programme
• Employee Discounts Benefit Hub
• 3 Development days
• 2 Charity days per year
• Pension Scheme
• Early Friday Finish at 4pm

Learning and opportunity is at the core of what we do - and that applies to you too!
You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics. Or perhaps you’d like to enrol on a Degree or Masters programme to enhance your skillset or learn new things.

We…