Lead Portfolio Manager

Humana is committed to helping people achieve their best health by delivering innovative technology solutions that power exceptional member, provider, and associate experiences.

The Lead, Portfolio Management – Quality Engineering Business Operations plays a critical role in enabling the operational health, planning and financial discipline, and strategic execution of the Enterprise Software Quality Engineering Center of Excellence (COE). This role supports portfolio operations across financial management, vendor governance, resource and capacity planning, operational intake, executive reporting, communications, associate engagement, and transformation coordination.

The Lead serves as a key operational partner to Quality Engineering leadership and works across Enterprise Technology, Finance, Human Resources, Procurement, Enterprise Portfolio Management, and segment teams to improve transparency, execution discipline, and organizational effectiveness in this fast paced evolving environment. This role also helps drive the onboarding and integration of resources transitioning from business segments into the Quality Engineering COEs, ensuring alignment to the organizational operating model, planning processes, and enterprise priorities.

The ideal candidate will possess deep expertise in portfolio management, financial governance, business operations, and executive communications, with a proven ability to drive strategic initiatives, influence decision-making, successfully execute priorities across a complex, highly matrixed organization and deliver results across diverse stakeholder groups.

• Lead Agile portfolio operations for the Enterprise Software Quality Engineering COE, aligning strategic priorities, investments, demand, capacity, and delivery outcomes.

• Coordinate portfolio operating rhythms including PI Planning, Portfolio Reviews, ART Syncs, leadership reviews, governance forums, and planning cycles.

• Partner with Release Train Engineers, Product Managers, Product Owners, and Scrum Masters to improve delivery predictability, dependency management, risk mitigation, and execution effectiveness.

• Facilitate portfolio governance processes to align initiatives, funding, capacity, and strategic commitments.

• Track and manage cross-team dependencies, risks, impediments, and escalations affecting portfolio delivery.

• Ensure Agile, SAFe, and Lean Portfolio Management practices align with enterprise standards and governance frameworks.

• Support OKR tracking, value realization, and continuous improvement initiatives across the portfolio.

• Support execution of enterprise quality transformation initiatives and strategic operational priorities.

• Experiencing with leverage AI tools and technologies to improve productivity, quality, and operational efficiency.

• Coordinate plans, milestones, dependencies, risks, and reporting across strategic programs.

• Track organizational goals, key initiatives, and action plans while driving accountability for outcomes.

• Support activities associated with innovation, experimentation, and continuous improvement programs, including the Quality Engineering Innovation Lab.

• Measure and communicate program value, organizational impact, and business outcomes.

• Support annual planning, forecasting, budgeting, and financial governance activities across the Quality Engineering organization.

• Assist with workforce planning, resource forecasting, capacity management, and allocation tracking across associates, contractors, and supplier partners.

• Monitor staffing trends, onboarding progress, skill…