ServiceNow Business Analyst
Woodbridge, Prince William County, Virginia, 22195, USA
Listed on 2026-10-15
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Business
Business Systems & Technology Analysis -
IT/Tech
Business Systems & Technology Analysis, IT Business Analyst
Next Path Workforce Solutions is currently seeking a Service Now Business Analyst to join our client’s team. This is a remote, direct hire position.
SALARY: $110,000 - $120,000 (depending on experience)
Unfortunately, at this time our client is unable to sponsor or transfer visas. Only candidates authorized to work in the US without sponsorship should apply.
REQUIREMENTS- 5+ years of business analysis experience, focusing on requirements gathering and process improvement
- Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field
- Active Service Now Certified System Administrator (CSA)
- Business analysis certifications such as CBAP, PMI-PBA, or equivalent
- Service Now Certified Implementation Specialist (CIS) certifications
- ICAgile Certified or Certified Scrum Master (CSM)
- Gather, analyze, and document detailed business requirements via stakeholder interviews, workshops, and process analysis
- Collaborate with clients and stakeholders to translate business needs into technical specifications
- Conduct gap analysis, process mapping, and workflow documentation for process improvement
- Facilitate requirements gathering sessions, user acceptance testing, and validation activities
- Develop business requirement documents (BRDs), functional requirement documents (FRDs), and process documentation
- Support project teams to ensure solutions meet defined requirements
- Perform data analysis and create reports, dashboards, and presentations for decision-making
- Lead change management initiatives and provide training on process improvements
- Monitor and evaluate the effectiveness of implemented solutions
- Maintain strong stakeholder relationships and serve as a liaison between business and technical teams
Next Path is a strategic talent partner connecting skilled professionals with organizations driving innovation and growth. Our recruiting team brings more than 80 years of combined experience delivering workforce solutions that align the right talent with the right opportunities. We work with leading companies across the country, offering flexible engagement models including contract, project-based, contract-to-hire, and direct hire roles. If the position above doesn’t appear to fit, we do have a host of clients with roles that could be a match and not every position will be posted.
We are an Equal Opportunity Employer.
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