District Salon Trainer-S Valley

About the Team

There are a lot of activities that happen in our stores so we have a strong cross-functional team focused on doing Anything for Pets by supporting the store teams through effective communications, processes and initiatives. The Store Strategy & Operations department leads the way to support all store activities and define business-driving strategies. The Workforce, Insights & Planning team owns labor optimization and reporting needs.

The Operations & Innovation team owns merchandise execution, process improvement, compliance, store technology and innovation. And the Strategy team leads all the business-driving efforts for Salon, Pets Hotel, Pet Training and In-store customer experience. These teams work diligently to ensure our associates, pets and pet parents are supported, while operating efficiently to drive the business.

Collaborative Work Environment:At Pet Smart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.

Onsite Position:

This position is considered to be Fully Onsite, work is to be done onsite at a Pet Smart location (Phoenix Home Office, Pet Smart stores, Merchandise Development Center, Distribution Centers or another Pet Smart site).

Field Position:

This position is considered Field based and is considered to be a blend of onsite and remote work activity. Field associates will spend their time both traveling to and spending time in various Pet Smart locations and can expect to be asked to travel to Phoenix Home Office periodically throughout the year. Field associates typically work out of their home office when not traveling as outlined above.

The District Salon Trainer (DST) is an educator in their assigned districts of the Pet Smart field organization, responsible for providing technical training (both in-person and remotely) for areas of our services business.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Facilitate Dog & Cat
• Provide Oversight for Salon Get Smart Training and Curriculum.
• Evaluate productivity and staffing needs in the district to determine location and timing of Academy sessions.
• Oversee and complete technical assessments for Academy trainees, both pre- and post
  - Academy, plus ongoing technical assessments as required.
• Partner with District Leaders to communicate technical standards and drive results through quality
• Develop and facilitate Services-specific technical content during district meetings and conference
• Evaluate staffing needs for salon including dog and cat grooming
• Utilize reporting tools to identify opportunities and plan technical, safety and staffing support as needed.
• Support Store Leadership with general Services engagement.
• Facilitate Safety Seminars and other ongoing education programs as prescribed by the home
• Driving safety standards, quality, and performance within their assigned districts through effective training.
• Up to 75% travel across a specified group of store locations, including periodic home office and district meeting travel, and overnight travel as needed.

EDUCATION and/or EXPERIENCE

• High School Diploma/GED or equivalent required.
• Demonstrated experience in the following areas, or equivalent combination of education and experience:
• Leading, training, and developing others with various learning styles.
• A minimum of 4 years of dog grooming experience. Cat grooming and/or additional grooming certifications is
• 2-5 years of experience in a Pet Smart Grooming Salon.…