Workforce Forecasting & Scheduling Analyst
Aurora, Arapahoe County, Colorado, 80012, USA
Listed on 2026-10-15
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Business
Business Analyst, Business Intelligence
WSP USA is seeking a Workforce Analyst for its Denver Metro Area contact center. You will forecast, schedule, monitor intraday staffing, and analyze performance across phone, email, and chat channels to meet service levels and goals.
You will develop forecasts, create schedules, produce daily/weekly reports, and partner with Operations and Training to optimize coverage. Remote work not required; standard business hours apply.
We have an opening for a Workforce Forecasting & Scheduling Analyst in Aurora, CO, United States within Human Resources, Management & Operations.
The position is based in Aurora, CO, United States.
This opportunity is part of our work in Human Resources, Management & Operations.
The advertised compensation is 31.000 - 45.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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