Manager, Technology Operations

Position: (USA) Manager, Technology Operations
Reference: R-2666695

Posted:

Location:

BENTONVILLE, AR, United States Salary: $80000 - $155000/year

Type:
Full time / Regular/Permanent Company:
Walmart Business Segment:
Home Office Role summary:
The Manager, eCommerce Fulfillment Enablement, will develop and scale capabilities that improve how Walmart promises, sources, and routes customer orders across its fulfillment network. This role will identify opportunities, translate business needs into capability requirements, and partner across Product, Technology, Data Science, and Operations to deliver solutions from concept through rollout. The Manager will use data to quantify opportunities, define success metrics, and measure impact while balancing customer experience, operational feasibility, capacity, and cost to serve.

This role requires strong analytical problem-solving, cross-functional leadership, and the ability to drive complex initiatives through ambiguity. About the team:
Our team leads eCommerce Fulfillment Enablement by developing capabilities that guide how Walmart promises, sources, and routes customer orders across its fulfillment network. We focus on optimizing fulfillment paths by balancing customer experience, speed, capacity, operational feasibility, and cost efficiency. Collaborating with Product, Technology, Data Science, Store Operations, Last Mile Delivery, and Supply Chain, we create scalable decision-making tools that dynamically allocate demand across channels and workforce types.

Our efforts enable faster, reliable fulfillment while improving network utilization, reducing costs, and supporting sustainable eCommerce growth. What you'll do:

Define and manage multiple technology projects within a program, building business requirements, aligning deliverables and schedules with strategic objectives.

Assess resource requirements and identify risks, implementing corrective actions to ensure successful project completion.

Monitor project progress against milestones, leading cross-functional meetings to address issues and maintain program health.

Build stakeholder consensus by communicating data-driven insights and influencing decisions in complex environments.

Support technology process updates and maintain relationships to meet business needs and drive continuous improvement.

What you'll bring:

Proven expertise in program management, including planning, estimation, monitoring, and control of medium to high-complexity technology projects.

Strong financial management skills with experience in budgeting, cost monitoring, and financial governance.

Ability to assess risks and implement mitigation strategies effectively.

Excellent stakeholder communication and influencing skills to build consensus and drive alignment.

Solid organizational strategy knowledge with the ability to connect business priorities to technology initiatives.

Proficiency in data analysis and technical acumen to support decision-making and continuous improvement.

Demonstrated leadership in managing teams, fostering development, and promoting accountability.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see .

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see…