Senior Business Analyst

At Severn Trent, our people are at the heart of everything we do.

We’rein the top 5% of utility companies worldwide for employee engagement, andwe’reequally proud of our strong Glassdoor score reflecting how much our peopleloveworking here.

Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

At Severn Trent, we’re driving one of the most ambitious transformation programmes in our history as we focus on resilience, customer outcomes, environmental performance, and long‑term value
.

We’relooking fora Senior Business Analyst to play a leading role in shaping the technology platforms that support essential services for millions of customers every day.

This is a senior,hands‑onrole embedded within our Technology function, working across complex change programmes that span enterprise systems, operational technology, data platforms, and customer‑facing digital solutions.

You’lloperateat both strategic and delivery levels,helping define direction, influencing decisions, and ensuring that technology investments deliver real business and customer value.

Ifyou’rea Senior BA who enjoys tackling complexity, mentoring others, and working on change that genuinely matters, this is an opportunity to make a lasting impact.

• Leading business analysis activities across complex,multi‑workstreamtechnology programmes
• Working closely with architects, engineers, product owners, and delivery leads to shapeend‑to‑end solutions
• Owning the analysis approach for projects, setting standards and best practice across the BA community
• Facilitating high‑impact workshops with senior stakeholders to define problems, outcomes, and options
• Translating strategic objectives, regulatory requirements, and operational needs into clear delivery artefacts
• Defining and communicating current‑stateandfuture‑state processes, systems, and data flows
• Supporting prioritisation and decision‑making, ensuring trade‑offsare understood and value is optimised
• Mentoring and coaching Business Analysts, supporting their development and capability uplift

You’llbe based at our Severn Trent Centre Head Officein
Coventry.You’llwork within our dedicated team and then assigned projects.With thisbeing such a critical role,we’relooking for someone who canjoin us
37 hours a week.

You’lljoin a caring culture that collaborates to achieve, grow, and develop. Our employee engagement scores are among the highest globally in energy and utilities.

That’swhy, we value in-person moments to keep our culture alive but also understand the flexibility working from homecan bring. So,you'llusually find us in the office, but working from home is supported, when you need it.

• Significant experience as a Senior Business Analyst within atechnology‑led environment
• Proven track recordof working on complex systems, integrations, or large transformation programmes
• Strong experience working in Agile or hybrid delivery environments at scale
• Confidence engaging senior business and technology stakeholders, influencing without authority
• Ability to move comfortably between strategic thinking and detailed delivery
• A pragmatic,outcomes‑focused mindset with a passion for improving how technology enables the business
• Experience utilising AI tools and emerging technologies to develop Business Analysis practice, including improving requirements discovery, stakeholder analysis, process mapping, insight generation, documentation quality, and delivery efficiency while applying appropriate governance, data protection, and critical thinking.

Alongside this, it…