Remote Manager, Common Collection System - Ontario

Reporting to the Director, Common Collection System – ON, the Manager, Common Collection System – ON leads two contract specialists on the CCS team, while supporting the Director in the day-to-day management of the CCS Operator and associated service provider contracts. This role oversees contract administration activities, including procurement of services, change notices, contract updates, performance tracking, data management, and regulatory compliance monitoring.

The Manager works closely with the broader ON CCS team, other internal CM teams, CCS Operator, and external service providers to ensure the effective operational delivery of Common Collection System (CCS) contracts.

Success in this role will be demonstrated through the consistent administration of CCS contracts, effective stakeholder engagement, accurate contract records, and proactive support of contract performance and compliance activities.

This is a permanent position, salaried paid and requires residency in, and travel throughout Ontario, Canada.

• Develop and maintain knowledge of the regulatory requirements associated with Ontario’s waste diversion framework and their impact on CCS operations.
• Develop a strong understanding of the terms and conditions contained within the Master Services Agreement (MSA), Statements of Work (SoW), and other CCS-related agreements.
• Develop and implement daily, weekly and long- term staff teamwork plans that ensure all deliverables are met on time and within budget.
• Support the ongoing relationships with municipal and First Nation communities, that are part of the Common Collection System, working collaboratively with internal stakeholders and the CCS Operator.
• Coordinate the transfer of executed contracts to the CCS Operator, ensuring contract documentation is complete, accurate, and understood by all parties.
• Administer contract changes, amendments, and updates in collaboration with the assigned and CCS Operator to ensure agreements remain aligned with operational and regulatory requirements.
• Maintain contract records, critical dates, deliverables, and obligations to support compliance with contractual commitments.
• Develop and maintain tracking tools and calendars to monitor key contract milestones, reporting requirements, renewals, and critical events.
• Monitor contract performance and collect operational data to support service-level reporting, performance management, and compliance activities.
• Record and maintain detailed documentation of interactions with collection service providers and material receiving facilities within enterprise systems.
• Support contract negotiations, vendor management activities, and business initiatives as directed by the assigned Senior staff lead.
• Collaborate with internal departments to develop, document, and improve procedures related to contract administration and service delivery oversight.
• Prepare reports, dashboards, presentations, and stakeholder updates on contract performance, compliance status, and project progress.
• Work with cross-functional teams to coordinate deliverables, monitor progress against milestones, and support issue resolution.
• Liaise with the Project Management Office (PMO) and other stakeholders to ensure project and contract status updates are accurately documented.
• Identify risks, issues, and opportunities for process improvement and elevate recommendations to leadership as appropriate.

• Monitor CM’s relationships with key stakeholders within the collection and consolidation system, escalating issues to the Director, Common Collection System as appropriate.
• Monitor CM’s relationships with contracted service providers to identify and manage risks, anticipate, and…