Senior Product Manager - PromoMats

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values:
Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

Veeva Vault Promo Mats is the industry-leading platform that life sciences companies rely on to manage the full lifecycle of promotional content, from Medical, Legal, and Regulatory (MLR) review and claims management to digital asset management and multichannel content distribution. We are looking for an experienced product manager to own and grow core Promo Mats capabilities that make our customers' marketing, commercial, and medical affairs teams more efficient and productive.

In this role, you will own the product strategy and roadmap for key Promo Mats capabilities, such as claims management, MLR review workflows, and digital asset management. You will work closely with Engineering, UX, and customers to identify high-impact problems, define requirements, and ship solutions that balance ease of use with the rigor demanded by a highly regulated industry.

• AI & Product Strategy:
  Own the vision, strategy, and multi-release roadmap for your area of Promo Mats, including where AI capabilities fit, balancing customer demand, market trends, and the realities of design and engineering
• Customer Discovery:
  Engage directly with brand, marketing operations, medical, and regulatory teams at life sciences companies to understand how they create, review, and distribute content, and translate those insights into prioritized product requirements
• Measurement & Impact:
  Define and track the metrics that prove customer value, reduction in MLR review cycles, time to approval, claims auto-link rates, and feature adoption, and use them to guide the next set of investments
• Feature Definition & Delivery:
  Write clear specifications and partner with Engineering, UX, and QA through design, build, and release to ship capabilities that meet the scalability and quality standards of the Veeva Vault platform
• Compliance & Automation:
  Deliver capabilities that reduce manual effort across the content lifecycle, automated claims linking, reference substantiation, workflow configuration, content reuse, and AI-assisted content checks, while preserving the auditability regulated customers require
• Cross-Product & Go-to-Market Alignment:
  Partner with product teams across Vault to deliver connected experiences, and enable Sales, Services, and Support with the positioning, demos, and documentation needed to bring releases to market

• 5+ years of enterprise software product management, engineering, or consulting experience
• 2+ years of hands-on focus on AI/ML applications, specifically LLMs and Generative AI
• Technical Proficiency:
  Strong coding skills in Python and experience with AI Frameworks (e.g., Lang Chain, Llama Index) and APIs
• Architectural Knowledge:
  Deep understanding of data flow design, prompt engineering, and model fine-tuning for highly regulated content
• Communication:
  Ability to translate complex AI concepts into business value for…