Legal Administrator Legal

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Harris & Harris has over 50 years of experience in customer care and revenue recovery, specializing in the utilities, government, and healthcare markets. We’re looking for friendly, professional, and motivated Legal Administrator
to join our Legal
team. If you’re looking for a company that embraces the principles of respect, compassion and trust,

The Legal Administrator
is responsible for timely and accurate processing of consumer disputes while ensuring compliance with applicable regulatory requirements, including the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA) and Consumer Financial Protection Bureau (CFPB) regulations and guidelines

Schedule:Regular business hours are 8:00am to 5:00pm, Monday through Friday.

Salary:$16.50/hour

Location: Can Work From Home in the domestic United States

At Harris & Harris, we truly care about each employee’s health, wellness, financial stability, and education. We are proud to offer each employee the following benefits:

• Medical, Denta, and Vision insurances from premium providers
• 401K with matching
• Company paid Accident and Disability Insurance, Long Term Disability Insurance, EAP, and Travel Assistance
• Tuition Reimbursement
• Paid Time Off, Wellness Days, and Paid Holidays
• Additional benefits such as identity theft protection, flexible spending accounts, pre-tax commuter benefits, and more.

• Process and resolve consumer disputes accurately and within established organizational timelines.
• Review dispute information and supporting documentation to ensure appropriate handling and resolution.
• Maintain accurate team and individual performance, ensuring performance aligns with established goals and expectations.
• Identify and elevate potential compliance concerns, errors or issues that may impact the consumer organization.
• Manage multiple tasks and priorities while maintaining accuracy, productivity and quality in a fast-paced environment.
• Demonstrate consistent attention to detail and accountability for assigned work.
• Collaborate with team members and leadership to meet department objectives and performance expectations.
• Responsible for creating and remitting standardized or ad hoc letters to consumers and authorized third parties, regarding status of dispute resolution.
• Responsible for performing all duties in a manner compliant with the laws and regulations governing our industry (including but not limited to the FDCPA, FCRA and CFPB).

Must Have:

• Minimum High School Diploma or Equivalent Work Experience.
• Proficient 10-key skills are a must
• Must type at least 60 wpm
• Ability to adapt to changing circumstances
• Ability to multi-task and work in fast-paced environment.
• Knowledge of existing credit and collection laws preferred
• Strong analytical and problem-solving skills

Harris & Harris is a premier, full-service revenue recovery firm headquartered and founded in Chicago, IL. Founded in 1968, we have been in business for more than 50 years, and we specialize in the utilities, government, and healthcare markets.

The family business Sam Harris started is now a firm of more than 500 hundred employees including collections professionals and customer care representatives who employ the latest technology and best ethical practices to help businesses recover revenue and provide world class customer service.

We take pride in knowing what it takes to turn a call from "average" to "excellent." We have been delighting clients and customers for decades thanks to our outstanding employees. They…