Lead, Operations Strategy - Specialty Services Implementation

At Life Stance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!

Life Stance Health Values Belonging:
We cultivate a space where everyone can show up as their authentic self.

Empathy:
We seek out diverse perspectives and listen to learn without judgment.

Courage:
We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.

One Team:
We realize our full potential when we work together towards our shared purpose.

Benefits As a full-time employee of Life Stance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

ROLE OVERVIEW As a Lead, Operations Strategy
- Specialty Services Implementation, you will play an integral role in developing and implementing new service lines that improve the experience of Life Stance clinicians and patients across the country and further the mission of the organization. In this role, you will be a catalyst for change, driving growth, business process improvement, and initiatives aimed at growing Life Stance’s business offerings.

As a member of the Ops Strategy
- Specialty Services Team, you will leverage your expertise to lead and influence stakeholders, ensuring the seamless execution of national initiatives. You will work cross-functionally with all corporate teams, including Technology, People, Finance, Clinical Leadership & Shared Services to lead teams toward solving complex problems. Additionally, you will have the opportunity to build relationships with Operations leaders across the business to understand their needs and develop initiatives that allow them to better service patients across the geographies they lead.

Consistent with Life Stance’s values, every member of the Life Stance team is expected to support each other and the mission, which may mean participating in projects and initiatives and performing functions and responsibilities not specifically outlined in this job description.

KEY RESPONSIBILITESDrive the implementation of new service lines through a combination of direct involvement, partnership with the local operating team, and influence over internal stakeholder partners (shared services, corporate support, etc.).Execute, document and optimize on a scalable, repeatable playbook for launching new national programs at the site level.

Provide subject matter expertise to all internal partners to ensure successful implementation and ongoing support of local Specialty Services programs.

Collaborate with management to understand Specialty Services training needs and identify areas for improvement.

Accountable for reporting standard key performance indicators, performance root causes, and action plans for improvement to management.

Assess and analyze current business practices and procedures, identifying weaknesses and opportunities for enhancement.

Develop comprehensive cross-functional project plans to drive changes and improvements in service line launches and performance.

Lead the development of training content in various forms (live meetings, asynchronous Workday trainings, etc.)Organize and manage Specialty Services projects, ensuring alignment with organizational goals and objectives.

Liaise between departments to ensure effective communication related…