NDAO - Senior Records Manager

Police Digital Service (PDS) is recruiting on behalf of the NPCC National Data & Analytics Office - a dedicated national capability transforming data use in policing.

NDAO
- Senior Records Manager. Permanent, Full time. Salary £65,000 per annum.

To lead the development, implementation, and assurance of robust national records management practices across UK policing on behalf of the NPCC Data & Analytics Office (NDAO) and lead NDAO internal records and knowledge management.

The role ensures that national and local force records, both digital and physical, are created, managed, stored, shared, retained, and disposed of in line with national policing standards, legislation, and the strategic objectives set by the National Police Data and Analytics Board (NPDAB).

• We value People
• We do the right thing
• We are innovative
• We are one Team
• We are proud and passionate

You can find out more here:

Benefits
- Police Digital Service ()

• Develop, govern and maintain national policies, standards, and procedures for records management across UK policing, ensuring alignment with MoPI, APP Information Management, DPA/GDPR, and NPDAB strategic direction. Deputising for the Head of Data Services when required on record management matters
• Develop and lead a communication, awareness and training programme to enable forces to adopt consistent lifecycle management practices by providing guidance, frameworks, self-assessment tools, and targeted improvement support to improve record management capability and culture across forces and national bodies.
• Provide national leadership on the creation, classification, retention, archiving, review, and disposal of police records, ensuring that processes reduce risk, support operational effectiveness, and align with statutory requirements.
• Work closely with PDS, Home Office programmes, and NDAO specialists to ensure records management requirements are embedded in national systems, data models, and digital capabilities.
• Provide expertise with national audit, assurance, and compliance activities relating to record management, identifying risks, gaps, and force level issues requiring escalation or targeted support.
• Ensure records management practices support efficient and accurate responses to SARs, FOI requests, legal disclosure, public inquiries, and other statutory obligations.
• Promote high standards of security, confidentiality, and integrity across all records, ensuring compliance with information assurance, security classification, and retention requirements.
• Credibly engage with forces, NPCC portfolios, NPDAB groups, PDS, Home Office, national inquiry teams and external partners to ensure national alignment and collective ownership of records management needs. Chairs the Records Managers Practitioners Group and ensures delivery to the RMPG's delivery plan.
• Work collaboratively with technology and data teams to embed records management principles into new digital systems, ensuring metadata, accessibility, and retention needs are met.

• Qualifications: A relevant degree in data management, knowledge management, computer science, or a related field is preferred, or relevant work-related experience. Professional certifications in records management (e.g. professional qualification from and/or membership of a relevant professional body or association (e.g. ASLIB, Records Management Society, CILIP), project management (e.g., PRINCE2, Agile), or relevant data-related qualifications are advantageous.
• Data Strategy and Transformation: Comprehensive understanding of data-related transformation programs at a national level, including complex dependencies and external relationships. Ability to develop and deliver strategies that…