Project Support Officer

We value a diverse workforce and welcome applications from all sections of the community wishing to join a workforce which embraces difference and welcomes everyone.

Everyone that joins us is required to undertake training and participate in incident response duties when the need to respond rises. Having an incident role is an essential part of working for the Environment Agency and an active way to support communities and prevent harm to the environment. Further information on incident response can be found within your candidate pack.

Ready to make a difference? We are looking for a Project Support Officer (PSO) to join our team delivering the Kendal Flood Risk Management Scheme.

The main role of a PSO is to provide support to the project team in the NW Hub. You will assisting Project Managers with administrative, financial, data or organisational tasks supporting the delivery of their work streams. These are valued roles with a diverse range of work, giving you an in-depth insight into project management.

You’ll develop your interpersonal skills, building a network of relationships. You will learn how to apply environmental legislation, policy and guidance and will be fully immersed in a professional project management service. As you grow in confidence, we’ll support your ambitions too, helping you use the experience as a springboard for your career.

We are Programme & Project Delivery (PPD), creating a better place through excellence in project and programme management. The North-West PPD hub is led by a Delivery Manager overseeing approximately 75 staff, supported by Programme Specialists, Programme Managers and Project Team Managers (PTM). Each PTM manages Project Executives, Project Managers and Project Support Officers who manage the delivery of projects within our flood & coastal erosion risk management programme using our framework suppliers.

• Experience in using MS Office, particularly Outlook, Teams, Excel, Word and PowerPoint.
• Ability to prioritise workload and meeting deadlines, with relevant support.
• Experience in accurate data management, report writing and presenting relevant information to stakeholders.
• Efficient and adaptable communication skills, with a variety of audiences.
• Organisational and planning skills.

• A Levels (or equivalent). Subjects that may be particularly advantageous include maths/statistics, geography, English, environmental studies, business studies, economics, and computer science.
• You should be positive, keen to help colleagues and take pride in your work.
• Experience or exposure of working in a project environment.

We are keen to explore transferrable skills if you are unsure whether this role is for you, please contact the hiring manager.

Benefits include generous pension provision and leave entitlement. Our flexible working supports a healthy work/life balance and offers numerous choices to accommodate the demands that personal commitments may present. Excellent training and learning opportunities are available, including personal and professional development.

The role requires working in the Kendal Hub Office 2 days per week. Hybrid working is available and the remaining days can be split between working from home and our Area Offices. Additional travel to other offices might be required along with occasional overnight stays when necessary.

For further information please contact Duncan.mckechn

A driving licence is required.

Please state your preferred office location (Penrith or Preston) when applying.

Interviews are anticipated to occur w/c: 30/11/2026

Collects, analyses, interprets, records, manages,…