Enterprise Customer Outcome Lead — Remote & Travel
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-10-17
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Business
Customer Success Management, Client Relationship Management
FMX is seeking an Enterprise Customer Outcome Manager to join our award-winning Customer Success team, often referred to as our “secret weapon.” You will be the strategic point of contact for major accounts post-implementation and partner with leadership to maximize platform value and drive growth.
You will lead quarterly business reviews, ensure adoption and retention, and collaborate with Sales to uncover upsell opportunities while monitoring usage to deliver full value.
The Enterprise Customer Outcome Lead — Remote & Travel role at Facilities Management Express is now open for applications in Columbus, OH, United States.
The position is based in Columbus, OH, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 70.000 - 75.000.
We aim to respond to suitable candidates as soon as possible.
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