Strategic CSM AI-Powered FinTech; Remote
Portland, Multnomah County, Oregon, 97204, USA
Listed on 2026-10-17
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Business
Customer Success Management, Client Relationship Management
Eltropy, Inc. is seeking a strategic Tier-1 Customer Success Manager to lead a portfolio of ~20 high-impact financial institution customers.
You will partner with executives to ensure ROI from Eltropy’s AI-powered platform, driving retention, expansion, and overall satisfaction across the Northwest US with remote work options. The role emphasizes onboarding, adoption, risk mitigation, and advocacy, with cross-functional collaboration across product, engineering, support, and sales to align
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The Strategic CSM for AI-Powered Fin Tech (Remote) role at Eltropy, Inc. is now open for applications in Portland, OR, United States.
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