Scheme Compliance Manager

Once For All is a high-growth, cloud-based, SaaS subscription business. Our technology helps our customers to manage their supply chain governance, risk management and compliance. We work across public and private sector and have over 250k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government.

The Scheme Compliance Manager is a senior operational and technical leadership role within the Operational Governance function. Reporting directly to the Head of Operational Governance, this role is responsible for leading, managing, and developing a multi-disciplinary team of specialists.

The postholder will ensure that all specialist areas deliver high-quality, compliant, and continuously improving outputs that support the organisation’s schemes, operational processes, certifications, and commitments to risk management, quality assurance, and industry best practice.

This role will act as an operational leader, providing technical oversight, and central point of coordination for specialist work streams. They will ensure consistency across subject matter areas, drive alignment of all scheme-related processes, and maintain high standards of governance, innovation, and delivery across the organisation.

The Scheme Compliance Manager will collaborate closely with the Scheme Quality and Continuous Improvement Manager, Resource & Planning Manager, and Customer Experience Manager within Operational Governance, and the wider business internal teams, external stakeholders, scheme providers, regulators, and buyers/suppliers, ensuring that the organisation remains trusted, credible, and compliant across all scheme operations.

Your role is designated as a remote position and your normal place of work will be your home address, or such other location as agreed by the Company from time to time.

Whilst the role is primarily remote, you will be required to attend the Company's offices, customer sites, training events, team meetings, or other locations as reasonably requested by the Company to meet business, operational, collaboration, or training requirements. The Company will provide reasonable notice of any such attendance requirement where practicable.

• Line manage, coach, and develop the team of Scheme Specialists, ensuring capability, performance, and engagement across all disciplines.
• Set clear objectives, priorities, and work plans that support Operational Governance strategies and operational delivery.
• Provide professional guidance, support, and oversight for specialist subject matter areas.
• Monitor workload distribution and ensure resourcing aligns with demand, projects, and organisational priorities.
• Lead regular team meetings, 1:1s, and cross-specialist collaboration sessions to ensure cohesion and shared standards.

• Ensure all specialist activities align with internal governance frameworks, scheme rules, certification requirements, and regulatory obligations (including SSIP, ISO Standards, BSA processes, ESG frameworks, and internal scheme requirements.
• Oversee the development, review, and maintenance of operational processes, guidance materials, and quality documentation across specialist areas, taking ownership of all operational scheme compliance and delivery processes.
• Work with the Scheme Quality and Continuous Improvement Manager to review auditing, verification activities, corrective actions, formal investigations, and compliance monitoring.
• Support the Head of Operational Governance in maintaining organisational certifications and accreditations, acting as delegated authority where…