Change Manager, Business

Location: Home-based with occasional travel to services and offices across England
Hours: 37.5 hours per week /
Contract Type: 2 Year Fixed Term Contract

At Change Grow Live, we're transforming how we work so we can create even better experiences, stronger services and greater impact for the people who rely on us.

As part of our ambitious organisational strategy, we’re investing in change, transformation and digital innovation on a scale we’ve never seen before. From redesigning services and introducing new technologies to improving ways of working across the organisation, we’re creating the foundations that will help us reach more people, sooner.

We’re now looking for an experienced Change Manager to join our growing Change and Transformation Directorate.

Change starts with people. Transformation succeeds when everyone has a place in the journey.

As Change Manager, you’ll play a pivotal role in delivering strategic transformation programmes that improve how we operate across the organisation.

Working alongside programme teams, digital specialists, operational leaders and colleagues across Change Grow Live, you’ll develop and deliver change approaches that help people understand, embrace and adopt new ways of working.

You’ll identify impacts, anticipate challenges, build engagement and support leaders and teams through periods of change, ensuring improvements are not only delivered but sustained.

This is a highly collaborative role where you’ll have the opportunity to shape organisational change capability, influence transformation at scale and help create positive experiences for colleagues and the people using our services.

• Leading the planning and delivery of change management activity across multiple transformation programmes and projects.
• Conducting change impact assessments and readiness reviews to inform implementation approaches.
• Building trusted relationships with leaders, stakeholders and teams across the organisation.
• Developing engagement, communication and learning strategies alongside specialist colleagues.
• Identifying risks, dependencies and barriers to successful adoption and embedding effective mitigation plans.
• Supporting managers and teams through change, helping build confidence and capability.
• Monitoring adoption, measuring benefits and using insight to continuously improve outcomes.
• Championing user-centred design, collaboration and continuous improvement principles.
• Contributing to the development of organisational change capability and best practice.

About You

You’ll be a skilled and people-focused change professional who understands that successful transformation depends as much on engagement and trust as it does on systems and processes.

You’ll be confident working across complex environments, comfortable influencing senior stakeholders and passionate about helping individuals and teams navigate change successfully.

We’re particularly interested in candidates who bring:

• Significant experience delivering change management within complex organisations.
• Experience supporting digital, service, operational or organisational transformation initiatives.
• Strong stakeholder engagement and influencing skills across multiple levels.
• Knowledge of recognised change management methodologies and frameworks.
• Excellent communication, facilitation and coaching skills.
• The ability to balance strategic thinking with practical delivery.
• Resilience, adaptability and a solutions-focused mindset.
• A genuine passion for helping people embrace new opportunities and ways of working.

This is an exciting time to join us.

You’ll become part of a…