Account Executive II; Note: reside in OH

# Account Executive II (

Please Note:

Must reside in OH)
Fully Remote   
• Ohio - OH##

Job Summary
** Liberty Dental Plan is Hiring an Account Executive II in Ohio
**** Are you a relationship-driven professional who thrives on delivering exceptional client experiences and driving strategic account growth? Join Liberty Dental Plan as an Account Executive II and play a key role in strengthening client partnerships, supporting retention efforts, and helping organizations maximize the value of their dental benefits programs.
**** About Liberty Dental Plan
** At Liberty Dental Plan, our mission is to improve access to quality dental care while delivering outstanding service to our members, clients, providers, and communities. We foster a collaborative, purpose-driven culture where innovation, teamwork, and professional growth are encouraged and celebrated.
** Role Overview
** The Account Executive II serves as a trusted advisor and primary point of contact for a portfolio of clients. In this role, you'll build strong client relationships, proactively identify opportunities for enhancement and growth, and collaborate across departments to ensure exceptional service delivery and long-term client success.
** What You'll Do
*** Serve as the lead contact for day-to-day client service and strategic account support.
* Develop and execute relationship management strategies aligned with each client's business goals and objectives.
* Analyze plan utilization, performance trends, and client needs to provide proactive recommendations and solutions.
* Lead renewal activities, including developing and presenting renewal options, benefit design changes, and pricing strategies.
* Partner with internal teams including Claims, Eligibility, Provider Relations, and Finance to resolve escalated issues effectively and efficiently.
* Identify opportunities to enhance client satisfaction, improve plan performance, and expand service offerings.
* Facilitate client meetings, quarterly business reviews, and strategic planning sessions.
* Support open enrollment strategies, employee education initiatives, and presentation development.
* Maintain accurate client records, service documentation, and renewal milestones within company systems.
* Monitor contractual performance expectations and ensure service commitments are achieved.
* Mentor and support junior team members in client service and account management best practices.
** Qualifications
* *** Education
* ** Bachelor's degree in Business Administration, Marketing, or a related field, or an equivalent combination of education and relevant work experience.
** Experience
* ** Minimum of 4 years of experience in health insurance account management, client services, employee benefits, or a related field.
* Experience managing mid-sized or complex client accounts strongly preferred.
* Dental or ancillary benefits industry experience is a plus.
** Skills & Knowledge
*** Strong knowledge of group health and dental insurance concepts, including underwriting, plan design, compliance, and claims operations.
* Exceptional relationship-building and consultative account management skills.
* Excellent communication, presentation, and stakeholder management abilities.
* Strategic mindset with the ability to identify growth opportunities and deliver value-driven solutions.
* Strong analytical skills with the ability to interpret data and translate insights into action.
* Outstanding organizational skills and attention to detail.
* Proficiency with Microsoft Office Suite and CRM systems.
* Ability to collaborate effectively across cross-functional teams.
* High degree of professionalism, discretion, and sound judgment.
** Work Environment
*** Collaborative, client-focused environment.
* Regular interaction with…