Service Operations Specialist II; DQ

Select how often (in days) to receive an alert:
Create Alert

Requisition #: 20961
Functional Area: Audit/Risk/Compliance
Employment Type: Full-Time
Work Options: Remote / Work from Home in City listed above #LI-Remote
Work Hours: Monday
- Friday 11:30am - 8:00pm CT

J. J. Keller has a
REMOTE
- Document Review Specialist
opening in one of our fastest growing departments called Managed Services. This department is comprised of fleet and regulatory compliance experts who clients rely on to off-load the time consuming / complex tasks of
managing driver safety and vehicle compliance
. As a
Document Review Specialist
you will be responsible for auditing various documents on behalf of our clients in a metric driven environment.

• Remote or In-Office:If you're near our corporate office in Neenah, Wisconsin, you can choose to work in the office, hyrbid or from home. For those outside our local area, this role will be entirely remote, performed from your dedicated home office in the U.S.
• Private Work Environment:It's essential to maintain a distraction-free, private work environment. J. J. Keller will provide the necessary computer equipment for you to fulfill your role.
• "Camera On" culture:For meetings and internal interaction we utilize MS Teams for video communication.

• $19/hr.
• 17 days of PTO + 8 Paid Company Holidays + 1 Paid Floating Holiday
• Annual Reviews+ Merit Increases +Quarterly Bonus Program
• New Hire On-the-Job Training
• Medical + Dental + Vision Insurance
• 401(k) with Employer Match +Company-funded Profit Sharing

• Audits driver qualification documents and drug & alcohol information for clients.
• Identifies discrepancies, checks systems for pertinent information, and enters information into applicable systems.
• Works with Client Service Specialists to obtain and/or validate client information. Updates information in all applicable systems.
• Maintains knowledge of the applicable local, state, and federal regulations that pertain to our service offerings.
• Maintains confidentiality of client information under the FCRA, HIPAA, and other regulatory entities. Adheres to the department's data security policies pertaining to Personal Identification Information.

Experience/

Education:

• High School Graduate or General Education Degree (GED).
• 1+ years of experience in a general office setting.
  • In lieu, will consider a combination of experience and post-secondary education.
• Experience in highly regulated industry a plus or ability to learn complex regulatory standards.

Other Skills/

Qualifications:

• Must be proficient in the use of a PC and have the ability to navigate between multiple screens and computer programs.
• Strong organizational skills and attention to detail.

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time.

We Protect People & The Businesses They Run™

Every associate atJ. J. Keller makes a difference by creating safer, more respectful workplaces. Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America.

If you experience system-related issues or need assistance with the online application, please call .

J. J. Keller & Associates, Inc. isan Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Nearest Major Market: Oshkosh
Nearest Secondary Market: Appleton
Job Segment: Operations Manager, Compliance, Law, Social Media, Operations, Legal, Marketing