Business Analyst

Job Description
Business Analyst

Competition Number:  26/189

Posting Scope:  Internal / External

Posted Date:  October 15, 2026

Closing Date:  October 29, 2026, 4:30 PM PST

Department:  Information Technology

Work schedule:

Monday to Friday (35 hour work week) – Temporary – up to 24 months

Salary:  $59.32 per hour, Pay Grade 17

Job Code:  4346

Employee Group:  This is a CUPE Local 50 position

Number of Vacancies :  1

The City of Victoria is undertaking a major business transformation through the implementation of Workday, a modern Enterprise Resource Planning (ERP) solution. This initiative will strengthen how the City manages finance, people, operations, and information, improving internal business processes and enhancing service delivery to the community.

We are seeking a  Business Analyst  to join our Workday Implementation Project Team in a dual-support role that combines business process analysis with day-to-day project coordination. In this position, you will create and validate business processes, support testing and issue resolution, coordinate project plans and team activities and maintain the documentation that supports informed decision-making and steady project progress.

This position provides an opportunity to contribute meaningfully to a complex, organization-wide initiative. Through clarity, organization, follow-through and collaboration, the incumbent will support effective implementation and contribute to lasting operational improvements across the organization.

For Business Analysts who enjoy solving complex challenges, influencing meaningful change, and delivering solutions with city-wide impact, this is a unique opportunity to help shape the future of a growing capital city.

WORK FROM HOME
The successful candidate for this posting may be eligible for participation in a hybrid, work from home arrangement in alignment with the City’s Work from Home Policy. Such arrangements are determined with each employee and subject to change based on operational needs and policy direction.

POSITION FUNCTION
Coordinate, plan, and participate in the evaluation of business and system requirements, and business process reviews. Make recommendations for business architecture improvements to meet the City’s business and information needs more efficiently.

KEY DUTIES
Lead and coordinate projects to review, analyze and evaluate business processes and enhance their efficiency to meet corporate strategies; liaise with affected City departments to determine business requirements; develop and document the scope, objectives, and expected benefits of projects.

Act as Project Manager for business solutions projects; coordinate departmental, IT and external resources to ensure timely, effective implementation of projects. Schedule and monitor the work of consultants. Lead the evaluation, assessment, and co-ordination of system changes to improve the efficiency of corporate systems and business processes. Make recommendations and implement business process and systems changes while ensuring adherence to technological and accounting best practices and standards;

apply and adhere to project management principles and the system development life cycle.

Re-engineer and streamline existing business processes for improved efficiency to eliminate or reduce duplication and redundancy; research best practices and leading edge options for business process solutions and technology; use judgement to link, translate and map business requirements to corporate and departmental strategies and goals.

Use advanced modelling and analytical tools to provide technical expertise in all aspects of customer solution; translate, coordinate and develop business requirements and reports into technical objectives and specifications for development teams. Facilitate and follow-up during implementation and testing stages; provide input into the selection of products, strategies and designs by leading user committees and consulting with user groups. Determine needs assessment and represent client issues at committee tables;

communicate to customers through presentations and workshops; represent the department on corporate projects and committees as required.

Create and coordinate lesson plans, training tools, and information binders to ensure users can understand and implement new strategies. Prepare reports and develop documentation of both technical and non-technical nature to a broad range of users; ensure manual and software processes comply with accounting and auditing…