Communications Consultant Generalist; CC DOH

This position offers a hybrid work arrangement combining remote work with scheduled onsite work at our DOH facility in Tumwater, WA.

This Non-Permanent Appointment has a duration of 9 months.

• Draft and review routine content and materials. This includes creative storytelling pieces, correspondence, reports, presentations, key messages, talking points, fact sheets, social media messages, FAQs, and web content.
• Consult with DOH subject matter experts and program staff. Use this to recommend appropriate communications channels and materials to raise awareness of programs, activities, and services independently or as part of a communications team.
• Join project teams. This involves supporting communications on routine agency and partner projects.

• Help ensure content and materials comply with agency standards. This includes the agency’s editorial style guide, plain language guidelines, accessibility and publication standards, and others.
• Work with program staff to ensure accuracy, consistency, relevance and accessibility. This applies to low-risk, routine program and or public health information shared via various channels.
• Ensure all content obtains appropriate approvals.
• Facilitate program use of available translation services. This includes utilizing accessibility tools, and other cultural and language access services for their content.
• Apply quality improvement tools. Use these to improve efficiency, accuracy, and overall quality of assigned work.

• Support routine communications processes. Approach this from an administrative and organizational perspective (e.g., curating regular reports, coordinating contributions to various channels in line with standards, and maintaining content calendars).
• Track and update workplan deliverables. Do this as necessary to maintain project goals.
• Enter and maintain tickets. Keep the OCHE request for work system updated to accurately reflect work status.
• Contribute to team planning and process improvement.

• Ensure timely and effective communication. Maintain this with program staff, colleagues across OCHE, and partners working on the project.
• Proactively identify the need to engage with other OCHE team members. Coordinate projects with health educators, the web team, social media, and graphic designers.
• Participate in regularly scheduled meetings of DOH/OCHE.
• Back up fellow team members on routine communications tasks. Step in as needed.
• Participate in emergency preparedness and response activities. Provide support during public health emergencies and perform other duties as assigned.

As the Communications Consultant Generalist you will specialize in promoting clear, strategic, accessible, and audience-focused communication for an array of programs, services, and initiatives. You’ll provide communications guidance and hands‑on support to program leaders and help program staff follow content development and publication processes and standards. You’ll partner with local health jurisdictions, community organizations and other governmental bodies and work groups.

There are multiple pathways to qualify for this position. You must meet one of the options provided and any additional criteria listed. Experience may have been gained through paid or unpaid activities. Please ensure any relevant experience defined below is outlined in your cover letter, resume, and or applicant profile.