Specialized Business Analyst - AI Enablement & Salesforce

Our client, a leading telecommunications and technology provider, is seeking a Specialized Salesforce Business Analyst to join their team!

• Contract type and duration:
  Contract (6-12+ months)
• Work location:
  
  St. Louis, MO
• Hybrid - 4 days onsite per week; 1 flexible work-from-home day
• This position is W-2 only. We do not work with third-party firms or C2C arrangements for this role.

• Lead complex requirements gathering sessions with cross-functional business stakeholders to support enterprise AI and Salesforce transformation efforts
• Analyze existing business processes and translate business needs into detailed functional requirements and Agile user stories
• Partner closely with Product Owners, Engineering teams, and enterprise business leaders throughout the SDLC to evaluate solutions and drive decision-making
• Validate business processes and data governance to ensure AI Knowledge Management solutions produce accurate, trustworthy, and hallucination-free outputs
• Support the rollout and enhancement of Salesforce initiatives alongside AI-powered agentic workflows and future-state headless architecture
• Coordinate solution testing, document defects, and verify system functionality to ensure alignment with core business objectives

• 7+ years of Business Systems Analysis experience bridging the gap between business stakeholders and technical engineering teams
• Deep functional experience with the Salesforce platform
• Proven track record of independently leading stakeholder meetings, challenging assumptions, and driving complex requirement discussions
• Strong experience documenting business processes, complex workflows, and detailed functional specifications in Agile environments
• Demonstrated ability to rapidly learn complex business domains and support enterprise solution validation and testing
• Exceptional communication, facilitation, and senior stakeholder management skills

• Direct experience with AI-enabled products, Generative AI initiatives, AI copilots, or knowledge management platforms
• Hands-on experience or exposure to Salesforce Agentforce
• Familiarity with AI governance, prompt engineering, or Retrieval-Augmented Generation (RAG) models
• Exposure to headless architecture, composable application design, or modern enterprise platform integrations
• Domain knowledge in Enterprise Sales Operations (products, pricing, promotions, and approval workflows)

• Dynamic and assertive communicator who comfortably leads discussions and influences senior stakeholders rather than acting as a passive scribe
• Naturally curious problem-solver with a strong technical aptitude for emerging AI tools and agentic workflows
• Strategic thinker with an enterprise architecture mindset capable of connecting business processes to modern technology solutions
• Detail-oriented professional who balances speed, data integrity, and solution accuracy in a fast-paced environment

St. Louis, MO Onsite, Hybrid or Remote:
Hybrid (4 days onsite / 1 day remote)

Pay Range:
The approximate pay range for this position is between $55.00 and $65.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

At Kelly Mitchell, our culture is world class. We're movers and shakers! We don't mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges.

As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.