Strategic Workflow Optimization Manager
New York, New York City, Richmond County, New York, 37247, USA
Listed on 2026-10-18
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Business
Business Systems & Technology Analysis, Business Analyst, Operations Management, Change Management
This Work from Home position requires that you live and will perform the duties of the position within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, , KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).
Do you have the career opportunities as a(an) Strategic Workflow Optimization Manager you want with your current employer? We have an exciting opportunity for you to join Centralized Allocations, which is part of the nation’s leading provider of healthcare services, HCA Healthcare.
Job Summary and QualificationsThe Manager
-Strategic Workflow Optimizationwillbe a key player inidentifyingand executing initiatives that result in increased operational efficiencies. From conceptualizing anddraftingtheinitialbusiness case to execution using various methods.
The Manager will collaborate with stakeholderstoimproverevenue cycle workflow. The Manager will drive collaboration and consensus within the business to ensure that the end productattainshigh levels of adoption and acceptance. The Managermusthave a quantitative mindsetandableto developmetricsdemonstratingimproved workflow from an end-to-end perspective.
In this role, you will:
- Shadow and learn various revenue cycle job functions in order todeterminepotential workflow enhancements
- Develop,coordinate and follow through on teamideas and solutions
- Assess the complexity of business problems todeterminethe effortrequiredfor process design of automation engagements.
- Understand stakeholder’sroadmaps and provideautomationsolutions to achieve business goals.
- Develop sand designsautomationsaimed at: improving the customer experience, reducing errors, reducing expenses, increasingrevenuesand creating capacity.
- Conduct design study processes; conducting studies in support of system redesign and business process reengineering,improvement and management; developing implementation plans; and supporting the process of implementing and sustaining improvements.
- Write business casesregardingidea proposals
What qualifications you will need:
- Bachelor’s degreein
Finance, Accounting, Statistics/Analytics, Information Science,Engineeringor similar field of study. Equivalent work experience may substitute education requirement. - 2-3 years of relevant work experience required, preferably with Parallon
- Hands-on experience with RPA or Automation tools strongly preferred
- Must have strong analytical, written, and presentation skills and the application of quantitative analysis techniques as applied in a revenue cycle environment
- Six Sigma experience preferred
- Experience with in healthcare operations preferred
Benefits
Centralized Allocations offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits
for medical, prescription drug, dental, vision, behavioral health and telemedicine services - Wellbeing support,including free counseling and referral services
- Time away from work
programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence - Savings and retirement resources
, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling - Education support
through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing - Additional benefits
for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits
Note:
Eligibility for benefits may vary by location.
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their…
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