Consumer Insights & Analytics Contractor

Framingham, MA | Job #1364222

Location: Framingham, Massachusetts
Job Type: Contract
Weekly Commitment: 40 hours per week.
Compensation Range: $35.00 - 43.33 per hour

We are seeking a highly motivated Consumer Insights & Analytics Contractor to join a high-impact research team supporting a leading Fortune 100 multi-channel retail organization.

In this role, you will lead key quantitative and qualitative research initiatives using customer panels and voice-of-customer data to uncover meaningful consumer trends across the U.S. retail landscape. You will translate complex datasets into compelling dashboards, data stories, and strategic recommendations that directly influence leadership decision-making across Marketing, Store Experience, and Merchandising.

Work Arrangement:
Hybrid schedule requiring on-site presence in Framingham, MA every Tuesday and Wednesday, with flexibility for remote work on remaining days.

• Quantitative Research Leadership: Lead key tracking studies, including monthly and seasonal tracking insights, panel health management, and customer engagement activities.
• Voice of Customer (VoC) Analysis: Uncover actionable insights from unaided customer feedback to analyze perceptions, market positioning, and brand strengths/opportunities across the retail landscape.
• Dashboards & Visual Reporting: Build clear, user-friendly dashboards and reporting tools to socialize consumer feedback and data trends across broader business teams.
• Data Storytelling & Recommendations: Analyze quantitative datasets and bring the "why" to life through qualitative insights; craft clear, executive-ready presentations that communicate actionable business recommendations.
• Cross-Functional Collaboration: Partner closely with internal business units to ensure insights align with strategic priorities and deliver high-quality work on schedule.

• Education & Experience:
  
  Bachelor's degree with 3-5+ years of experience in consumer insights, market research, or data analytics (retail or agency experience preferred).
• Analytical Capability:
  Proven experience working with large datasets, customer panels, and quantitative tracking research.
• Data Storytelling & Presentation:
  Outstanding ability to translate complex data into clear, concise visual stories and actionable business strategies.
• Technical
  
  Skills:
  
  Advanced proficiency in Microsoft Office (Excel, PowerPoint) and data visualization/dashboarding tools.
• Attributes:
  Naturally curious, detail-oriented, and passionate about understanding customer behavior in a fast-paced retail environment.

Equal Opportunity

Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We are passionate about connecting you with the right role at the right organization—and providing you great benefits for the great work you do. With an attractive compensation package including competitive salary, 401(k) plan, weekly paychecks, holiday pay and a health benefits program, we have you covered.