Associate Strategic Insights Manager; REMOTE

As our Associate Strategic Insights Manager, you will help us shape the future of Customer Solutions! You will be responsible for generating business, market, and customer insights that help inform enterprise and business unit strategies. You'll analyze healthcare trends, customer needs, competitive dynamics, and market opportunities, then translate those findings into actionable insights that support growth priorities, strategic initiatives, and decision-making across Customer Solutions.

70% of your role will be to serve as a central insights engine for the Customer Solutions organization;
30% will be to provide analytical and project support to upstream marketing to accelerate key initiatives.

Preference will be given to applicants living in EST and CST time zones.

• Monitor and synthesize macro healthcare trends (site-of-care shift, reimbursement, consolidation, care delivery evolution)
• Assess impact on ASC growth, health system strategy, and supply chain dynamics
• Translate insights into enterprise risks, opportunities, and strategic implications
• Assesses the impact of competitive dynamics and points of parity / points of difference through competitive analysis

• Integrate market research, VOC, competitive intelligence, and internal data into a unified perspective
• Develop and communicate clearly articulated insights and implications to Customer Solutions stakeholders

• Build market models, forecasts, and scenario analyses

• Partner across marketing team to translate VOC into enterprise-level insights across health system and ASC customers
• Identify drivers of customer choice and evolving expectations

• Develop concise, executive-ready insights

• Provide analytical and execution support to upstream marketing and PMO team

(Required):

Bachelor's degree required

• 6+ years of professional work experience required
• 2+ years of healthcare industry experience in analytics, strategic planning, market research, or a related field.
• 1+ year leveraging AI tools in the workday
• 1+ year of prior experience synthesizing information and presenting insights, recommendations, and strategic perspectives directly to senior leaders or key stakeholders

• MBA preferred
• Power Bi strongly preferred

• USN
  : $89,300 - $148,800 USD Annual
• US5
  : $93,800 - $156,200 USD Annual
• US10
  : $98,200 - $163,700 USD Annual
• US15
  : $102,700 - $171,100 USD Annual
• US20
  : $107,200 - $178,600 USD Annual
• US30
  : $116,100 - $193,400 USD Annual

View the U.S. work location and transparency guide to find the pay range for your location.