Senior Business Analyst​/Project Manager—Encompass or Remote West Coast

Lend Sure Mortgage Corp. is a fast-growing Wholesale Lender offering Non-QM loan solutions. Lend Sure helps mortgage originators grow their business by offering loan solutions to borrowers who do not fall into conforming guidelines. At Lend Sure Mortgage Corp., we have created an environment where high-energy professionals can learn, excel, grow and feel great about their contributions to our success.

We are committed to attracting and retaining top talent throughout the United States. Lend Sure offers full salary, benefits, and opportunity to grow within the company.

This position may be performed remotely; however, the process-improvement & project management team and the executive team are based at Lend Sure's headquarters in San Diego, California
, so candidates who can work onsite on a regular or periodic basis are preferred. Compensation may vary based on experience, qualifications, location, and ability to work from the San Diego office.

Lend Sure is seeking a Senior Business Analyst/Project Manager to serve as a key liaison between our business teams-including Sales, Operations, and other stakeholders-and our internal technical development team responsible for our Encompass loan origination system
. This position will report to Lend Sure's Manager of Operations, who oversees technical projects across all areas of our workflow.

This role is ideal for someone who understands both the business and technical sides of mortgage lending and can translate operational needs into clear, actionable requirements for developers. The successful candidate will help identify opportunities for process improvement, define and prioritize system enhancements, manage projects from concept through implementation, and ensure that Encompass supports the evolving needs of the business-especially in conjunction with our other platforms that connect to Encompass, such as our CRM, our broker portal, and our income analysis tools.

Most importantly, we seek a candidate who can use their experience and their technical skills to analyze our Encompass workflows and ask good questions, so that they identify opportunities for improvement that others may overlook and can anticipate downstream impacts. This candidate must shepherd projects to completion even when there are many competing priorities and limited resources to tackle them.

This role will serve as the primary liaison between business stakeholders and our internal Encompass development team.

• Partner with Sales, Operations, and other departments to understand business processes, challenges, and system requirements.
• Gather, analyze, document, and refine business and functional requirements for Encompass enhancements, integrations, workflow changes, and related technology initiatives; translate these into user stories, specifications, process flows, acceptance criteria, and implementation plans.
• Evaluate incoming enhancement requests to identify dependencies, risks, downstream impacts, and opportunities to simplify or improve existing processes.
• Independently discover opportunities to reduce manual work, improve data quality, and increase efficiency in our Encompass workflows, and incorporate these ideas into our project pipeline.
• Manage projects and system initiatives from initial discovery and planning through development, testing, deployment, and post-implementation review.
• Partner with developers and technical resources, including third-party vendors, to clarify requirements and resolve questions throughout the development lifecycle.
• Develop a strong understanding of Lend Sure's unique products, policies, and operations-we do much of our business…