Sales Director - BPO & Digital Operations CMT Job Augusta Maine USA,Business

As a Sales Director - BPO & Digital Operations CMT , you will make an impact by accelerating growth across our Digital Operations business unit within the Communications, Media, and Technology (CMT) segment, driving new logo acquisition and shaping high-value, multi-million-dollar Digital Operations transformation deals. You will be a valued member of the Intelligent Operations and Automation (IOA) team and work collaboratively with Solutions, Delivery, Process Excellence, and Automation teams as well as senior client stakeholders.

In

this role, you will

Lead new logo acquisition efforts and portfolio growth strategy, identifying, shaping, and closing large, complex BPO and Digital Operations deals while delivering against revenue, margin, and pipeline performance metrics.
Establish and sustain executive-level relationships with senior client stakeholders, acting as a trusted advisor and providing thought leadership on industry trends, operating models, and Operations-led transformation.
Partner with Solutions, Delivery, Process Excellence, and Automation teams to craft differentiated, outcome-driven client propositions.
Lead end-to-end account ownership including deal shaping, forecasting, budgeting, and P&L accountability to drive measurable revenue and profit growth.
Engage with industry bodies, analysts, and advisors and navigate complex global, matrixed organizations to align Cognizant's IOA and CMT offerings with market needs.
Consistently demonstrate the Cognizant Way to Lead through strategic agility, client value creation, AI-led innovation, disciplined execution, collaborative ecosystem building and amplifying human potential through a culture of growth, inclusion and effective human-AI collaboration.

Work model

At Cognizant, we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

10 to 25 years of overall industry experience, with 10+ years in digital-native or technology-driven environments, and a strong background in BPO, Digital Operations, or Scale Operations, preferably within CMT or adjacent technology segments.
Proven experience leading $10M+ annual revenue portfolios with deal sizes and TCV in the $10M–$30M range, including consultative, solution-led selling across large, complex, multi-stakeholder deals.
Deep understanding of AI Ops, Business services, technology platform companies, and digital operating models, with a strong point of view on Agentic AI and how it is transforming business operations, relevant to Digital natives, e-commerce, Hi-Tech and SaaS industries.
Experience advising clients on location and operating model strategy, engagement model transformation, and business value articulation and ROI-led solutioning, with a strong analytical mindset to translate client challenges into scalable solutions.
Proven ability to operate effectively within global, matrixed organizational structures.
Demonstrated ability to lead with strategic vision, client-centric thinking, innovation, disciplined execution, collaboration and a commitment to developing people in line with the Cognizant Way to Lead.
Proven track record of building trust, demonstrating ownership, exercising sound judgment and fostering an inclusive culture that supports growth and associate…