Sr. Program Manager - Delivery Lead - Remote

Job d:

Location:

Eden Prairie, Minnesota, United States Salary: $112,700 - $193,200/year

Job Area:
Optum Insight Consulting Company:
United Health Group Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives?  

Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

The Sr. Program Manager - Delivery Lead embeds with business and product teams to understand desired outcomes, shapes and builds working solutions with engineering partners, and carries them through to deployment. The role owns delivery commitments and customer outcomes, and works within enterprise architecture guardrails, security requirements, and regulatory expectations.

You'll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

Program Delivery Lead end-to-end delivery of complex, cross-functional technology programs from initiation through implementation and operational transition. This includes mobilization, delivery-model definition, team formation, governance, and operating cadence

Translate strategic objectives and business needs into integrated program plans covering scope, milestones, dependencies, resources, financials, risks, and measurable outcomes. Partner with product and business leaders to define requirements, acceptance criteria, and implementation readiness, with clear accountability

Coordinate and drive execution across business, product, architecture, engineering, data, quality assurance, security, operations, vendors, and other dependent teams. Oversee backlog, release, testing, implementation, and operational-readiness activities, and apply Agile, SAFe, waterfall, or hybrid practices as required

Identify, manage, and communicate program risks, issues, assumptions, and cross-team dependencies. Remove barriers that could affect scope, schedule, quality, cost, or business outcomes, and escalate material concerns with recommended actions

Monitor program financials, resource demand, forecasts, and vendor commitments, and address variances early. Ensure artifacts, decisions, deliverables, and controls meet organizational, contractual, regulatory, security, and compliance expectations

Ability to manage competing priorities and maintain delivery momentum in a complex, fast-paced environment

Forward-Deployed Solution Delivery Embed with business and product teams to observe current workflows, data, systems, and pain points firsthand, and convert real operating problems into clear, testable solution definitions

Partner with architects to shape solution approaches and options, state trade-offs clearly, and keep designs aligned with enterprise standards, patterns, and guardrails

Build or direct working prototypes and early releases using real data and real integrations (for example APIs, data pipelines, automation, or AI-enabled workflows), demonstrating working behavior in short, frequent loops. Work hands-on with engineers to resolve integration, data, access, and environment issues, and own the path from prototype to a safe, supportable production release

Define explicit decision points between automation and people, ensuring that people remain responsible for decisions with material risk and that outputs show their sources, confidence limits, and a path to correction

Define ownership early between the delivery team and the customer or operating team, and leave the receiving team able to operate and evolve the solution through documented decisions, runbooks, and knowledge transfer.

Capture reusable learning, patterns, and product feedback from each engagement and share it with product, engineering, and architecture teams

Executive and Team Engagement Provide clear, concise program status reporting to senior leaders and stakeholders, covering progress, decisions, risks, financial impacts, and required actions. Facilitate governance, planning, decision-making, and executive-level program reviews. Represent the…