US Immigration Law Clerk - Manager

Vialto Partners is a market leader in global mobility services. Our purpose is to ‘Connect the world’. We are unique and the only stand‑alone global mobility business, offering a rare opportunity for our clients, stakeholders and colleagues. Our teams help companies streamline and effectively manage their global mobility programs in a cost‑efficient and compliant manner, focusing on cross‑border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work.

What You’ll Lead & Deliver

Team leadership & mentoring

Manage workload, staffing, and priorities for a pod/squad of Analysts and Senior Associates.

Provide coaching, QA reviews, and career development plans; conduct performance check‑ins.

Complex case strategy & escalation

Oversee and review sophisticated non‑immigrant and immigrant filings (e.g., H‑1B, L‑1, TN, O‑1, PERM, I‑140, AOS/EAD/AP).

Resolve escalations, spot risks early, and coordinate with attorneys on strategy.

Client program management

Act as day‑to‑day operational lead for assigned accounts; run status calls, SLAs, and reporting.

Translate business objectives into clear workplans; anticipate volume spikes and set filing calendars.

Quality, efficiency & continuous improvement

Implement standardized SOPs, checklists, and QA controls; ensure accuracy in your team’s work.

Identify bottlenecks and lead Lean/Six Sigma‑style improvements to cycle time and first‑pass yield.

Data, reporting & insights

Use dashboards to manage throughput, backlog, expiries, and compliance milestones.

Convert data into actionable recommendations for clients and internal leadership.

Technology & automation

Champion use of case‑management systems and automation tools; pilot new features and drive adoption.

Training & knowledge management

Build and deliver training on US immigration processes, policy updates, and best practices.

Maintain and evolve playbooks, templates, and knowledge bases.

Stakeholder communication

Tailor communications to executives, HR/TA partners, and employees; set expectations and timelines.

Participate in client meetings and present solutions with clarity and confidence.

Risk, ethics & compliance

Uphold firm policies and code of conduct; ensure audit‑ready documentation and DOL/USCIS compliance.

Qualifications

Experience:

6–8+ years in U.S. employment‑based immigration with progressive responsibility; 2+ years leading or mentoring teams (formal people management preferred).

Expertise:
Deep working knowledge of high‑volume NIV/IV processes including PERM and adjustment of status; strong drafting/review skills.

Operations:
Proven ability to manage SLAs, capacity planning, and complex, deadline‑driven workflows.

Communication:
Executive‑ready written and verbal communication; confident client facilitation.

Technology:
Proficiency with immigration case‑management systems and reporting tools; comfort driving automation adoption.

Education/credentials:
Paralegal certificate or university degree a plus (JD not required).

Nice to have:
Process improvement (Lean/Six Sigma), people leadership in a professional services environment, experience supporting large enterprise programs.

Additional Information

Regular/Full Time

Hybrid and Remote opportunities available based on location and business needs

Compensation Salary Range: $70,000 - $105,000 CAD

Compensation is determined based on geographic location, years of relevant experience, education, and overall qualifications.

We are proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, disability, or any other protected status.

Please note:

AI technology may be used to support aspects of the application process.