Business Systems Analyst

• Years of
  
  Experience:
  
  5-8

We’re a ten-time “Best Company to Work For,” where intelligent, talented people come together to do outstanding work—and have a lot of fun while they’re  offer a solution-focused environment full of collaboration and dedication,toourgoals and to each other.

You’llhave the opportunity todrive your own successin a supportive, globally connected environment. From advanced tools and technology to an immersive company culture, working at Logic
20/20 means working on the leading edge, with a community of the right people around you.

Logic
20/20 is seeking experienced Business Analysts to support a large-scale business and technology modernization initiative. In this role, you will work closely with business stakeholders, subject matter experts (SMEs), and project teams to analyze and document complex business processes, workflows, and system interactions.

The ideal candidate is a detail-oriented, highly organized Business Analyst who excels at translating complex business operations into clear, accurate, and standardized documentation. You will play a critical role in capturing current-state processes, facilitating stakeholder discussions, and ensuring documentation is complete, validated, and aligned with established program standards.

This role is focused on business process analysis, stakeholder engagement, and documentation rather than software development.

Key Responsibilities

Analyze and document complex business processes, workflows, and interactions across business functions, teams, and technology systems.

Develop detailed process documentation and system interaction models using established templates, formats, and notation standards.

Partner directly with SMEs to gather information, understand current-state operations, and validate process documentation for accuracy and completeness.

Schedule and facilitate stakeholder interviews, process walkthroughs, working sessions, and documentation reviews.

Identify process gaps, inconsistencies, dependencies, and opportunities for clarification, working with stakeholders to resolve outstanding questions.

Create and maintain process models and supporting documentation using Microsoft PowerPoint, Visio, Excel, and Word.

Manage multiple concurrent documentation deliverables, ensuring milestones, quality standards, and deadlines are consistently met.

Track deliverable status, stakeholder feedback, review cycles, and outstanding action items.

Collaborate with project managers, business leads, fellow analysts, and cross-functional stakeholders to support program objectives.

Participate in structured governance processes, including deliverable reviews, approvals, change control, and risk and issue escalation.

Ensure completed documentation is accurate, consistent, and formally validated by appropriate stakeholders.

About You

You have 5+ years of hands-on business analysis experience, including at least three years of experience within the past seven years.

You have demonstrated experience analyzing and documenting complex business processes and system interactions within large organizations.

You are skilled at developing clear, detailed process documentation and adhering to established client templates, standards, and formatting requirements.

You have experience independently facilitating SME interviews, discovery workshops, process walkthroughs, and validation sessions.

You have advanced proficiency in Microsoft PowerPoint and working knowledge of Excel, Word, Visio, and Teams.

You are comfortable working within structured project or program governance environments with formal review, approval, and change control processes.

You have strong organizational skills and can effectively manage competing priorities,…