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Job Description & How to Apply Below
About Clear Dent
Clear Dent builds software and digital tools to help dentists manage all aspects of their practice, allowing them to focus on providing excellent oral care. For over twenty years, we’ve been an industry leader in streamlining and elevating oral healthcare for patients and doctors. As we begin offering cloud solutions to clinics, hospitals, and operating theatres, we’re looking for flexible, creative talent to join our team and help modernize dental offices across Canada.
About the Role
The Dental Software Implementation Specialist ensures a smooth onboarding experience for our customers by providing training.
While you will be based out of your home office, the role does require some travel.
Responsibilities
Skilled at analyzing business processes and guiding customers to ensure a smooth transition to Clear Dent’s systems
Perform on-site training, remote training, and consultative services
Create educational materials and conduct webinars
Build lasting relationships with ourcustomersto ensure success
Maintain accurate histories of customer contacts and training records in our CRM system
Work with product management to improve software applications and services
Other duties as assigned
What You Bring
2 years of dental practice management experience is required
1 year of t training experience or equivalent
Experience with Clear Dent software is required
Independent worker
Ability to train in a variety of settings and to a variety of experience levels
Strong customer relationship-building skills
Organization and accurate record-keeping are imperative in this role
Attributes
Efficient and organized, able to juggle various tasks
Energetic, self-directed and results-oriented
Genuine interest in helping people
High emotional intelligence with a high degree of empathy
Natural problem solver, with highly developed diplomacy skills
Natural curiosity and a desire to continually grow and develop
Comfortable working in a fast-paced and dynamic environment
Team player with a positive attitude and willingness to work collaboratively
Work Environment
May work outside of regular business hours
A valid driver’s license and reliable vehicle are required
Travel may be required from time to time
One Last Thing
We understand that the best candidates don’t always meet every requirement. If you’re a customer-focused, passionate problem-solver excited by the potential the dental industry offers, we’ll happily review your application.
Please note that we only accept candidates who live in Canada and are eligible to work there.
We thank all applicants for their interest. However, we will only contact those candidates selected for interviews.
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