Community Partnerships & Investments Operations Senior Specialist

Great benefits. Competitive pay. We know these are some of the things people look for in a job. If you’re the kind of person who believes that honoring and empowering our nation’s veterans is more than just a cause — that it’s a calling — then we’re ready to meet you. When you join Wounded Warrior Project® (WWP), you’re committing to making a difference.

We make a commitment to you, too – helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At WWP™ we recognize our mission cannot be accomplished without our talented teammates, which is why we’re proud to offer benefits such as:

• A flexible hybrid work schedule (three days in the office, two days’ work from home)
• Full medical, dental, and vision coverage for both teammates AND family members
• Competitive pay and performance incentives
• A fun, mission-focused, and collaborative team environment

A mission that matters is just the beginning, so if you’re ready to get started, we’re ready for you.

The Wounded Warrior Project (WWP) Community Partnerships & Investments (CPI) Operations Senior Specialist provides operational, administrative, and project management support across the CPI portfolio and helps advance the execution of CPI’s strategic priorities. This role coordinates portfolio workflows, oversees operational systems and reporting processes, tracks deliverables and compliance requirements, and supports collaboration among internal and external stakeholders. Working closely with CPI leadership and cross-functional teams, the CPI Operations Senior Specialist promotes consistency, accountability, and operational excellence across grantmaking, partnerships, thought leadership, and community investment activities while supporting efficient execution, responsible stewardship of resources, and alignment with WWP’s mission and strategic objectives.

Coordinate CPI portfolio operations, including grants, partnerships, thought leadership initiatives, and strategic projects, to support timely execution and alignment with strategic priorities.

Manage project timelines, milestones, deliverables, action items, work plans, and annual planning activities to strengthen accountability and portfolio performance.

Serve as an operational liaison among CPI teammates, cross-functional teams, and external stakeholders by clarifying responsibilities, resolving coordination gaps, escalating risks, and ensuring timely follow-through on shared commitments.

Support CPI leadership in monitoring portfolio activities, identifying operational risks, resolving issues, and preparing portfolio reviews and leadership updates.

Oversee portfolio data integrity, documentation standards, dashboards, metrics, and reporting systems; establish quality-control practices and ensure the accuracy and completeness of information maintained in Salesforce and other portfolio‑management systems.

Analyze and synthesize information from multiple sources to identify trends, risks, and key insights; prepare reports, presentations, briefing materials, and recommendations for CPI leadership and other internal and external stakeholders.

Monitor compliance requirements, reporting deadlines, and documentation associated with grants, partnerships, contracts, and other investments; coordinate reviews and maintain complete and current records.

Support budget tracking, invoice processing, reconciliations, financial monitoring, audits, reporting cycles, and internal governance processes.

Develop, document, implement, and continuously improve CPI workflows, tools, templates, policies, systems, and standard operating procedures to enhance efficiency, consistency, knowledge management, reporting, and collaboration.

Support system…