Lead Product Manager

Code for America believes government can work for the people, by the people, in the new digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions.

Our employees build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most.

With a focus on transparency and fairness, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact.

At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts.

Code for America is looking for a talented Lead Product Manager who will drive meaningful outcomes for the people and government partners we serve through our Safety Net, Tax Benefits, Criminal Justice products and/or rapid response work.

When building Code for America products, you'll develop meaningful products for individuals across the country, making it easier to access critical benefits and services, while also helping agencies deliver better digital services to the public in a way that lasts.

As a lead Product Manager at Code for America, you will set product direction and strategy for a product or project and lead a cross-functional team in delivering it. You’ll solve complex problems and deliver user-centered products and services, drawing on deep expertise in product management, stakeholder management, agile delivery and modern software development. You’ll work across the matrix: day to day with your project team and program partners, and within the Product discipline to grow shared practices.

This role will report to the Director of Product
and is expected to travel no more than 15% of the time.

Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position.

• Product strategy and direction
  • Develop and own the product strategy and roadmap for your product or project.
  • Partner with your program lead and cross-disciplinary team members to define the overall strategy for your project.
  • Make tradeoff decisions that balance user needs, partner expectations, scope and timeline within your project.
• Stakeholder alignment
  • Communicate product vision and strategy clearly to your team and internal stakeholders.
  • Drive alignment with government partners and other external stakeholders on product vision and strategy, partnering with program and other discipline colleagues as needed.
  • Contribute to scoping future opportunities in your product area in partnership with program leads.
• Delivery and team leadership
  • Lead a multidisciplinary team (which may include design, research and engineering) to test and deliver solutions that work for the people who need them most.
  • Work with fellow product managers and discipline leads to make sure your project delivers on its strategy and advances Code for America’s goals.
  • Identify and escalation risks with program and discipline leads, and determine mitigation strategies.
  • Develop and refine team processes with engineering and other leads so the team can focus on the right work and deliver efficiently.
  • Mentor other product managers and establish strong product practices within…