Franchisor Business Consultant

Career Plug's mission is to help franchises build winning teams, and we do that by helping them fill the gap in their playbook with a systematic approach to hiring and retention. Our innovative recruiting and HR software serves over 60,000 growing companies.

Career Plug grows through partners. We sign franchise brands, associations and other networks, and their locations and members choose Career Plug for hiring and retention. As a Franchisor Business Consultant (internally, we call this role Partner Growth Manager), you are the main point of contact for a book of these partnerships. Your job is to turn each partnership into paid locations — and keep them.

You'll pick up new partners from our Sales team, lead their launch and training, and then build and run the plan that grows paid adoption across their network. You'll earn the trust of the brand's leadership and field team, win over their most influential franchisees, and use account data to show partners where hiring is working and where it can get better.

• Own a book of franchise and association partners and grow paid adoption and paid locations against a quarterly quota
• Build and run a strategic adoption plan for each partner, adjusted from account-level data
• Lead new partner launches: kickoff calls, job template workshops, home-office trainings and network launch sessions
• Hold regular partner meetings and ROI reviews with brand leaders (often VP of Operations or HR Director) and field teams
• Build relationships with influential franchisees and members so they champion Career Plug within their brand
• Create and deliver webinars, promotions and educational content that drive adoption
• Monitor partner health, renewal dates and churn risk, and keep partners informed on open issues
• Represent Career Plug at partner conferences and events, including speaking when the opportunity comes up
• Keep partner records up to date in Hub Spot

Travel to partner conferences is a key part of this role, not an occasional extra. Expect to travel at least 40–50 days a year, mostly to franchise and association conferences where you'll meet partners, connect with franchisees, and sometimes present. Some conferences run over weekends. When they do, you'll get flex days to make up the time. If regular travel, including some weekends, doesn't fit your life right now, this role may not be the right fit.

You know how franchise systems work, and you're energized by influencing people you don't manage and can't simply sell to. You build trust quickly, follow through relentlessly, and hold yourself accountable to a number. You're comfortable in front of a room — on Zoom or on a conference stage — and you can turn a spreadsheet of account data into a story that gets a partner to act.

• Required:
  
  Experience working with franchise brands and franchisors, and knowledge of the franchise industry — or experience with associations, dealer/licensee networks, or cooperatives/buying groups
• Required:
  
  Experience growing adoption or revenue through others: driving a product or service across a network you don't directly sell to
• Required:
  
  Comfortable presenting and training groups, virtually and in person
• Required:
  
  Experience owning measurable goals (quota, adoption, retention, or similar)
• Preferred:
  Franchise Business Consultant/Coach (FBC) experience at a franchisor
• Preferred:
  Experience implementing an ATS or other software across a franchise network
• Preferred:
  Experience with Home & Commercial Services franchise brands
• Preferred:
  Client or partner success, account management, or partner growth experience at a software company
• Preferred:
  Experience and…