Deputy Program Management Office; PMO) Tower Lead Job Baltimore Maryland USA,Business

Position: Deputy Program Management Office (PMO) Tower Lead
Overview Introduction:

Large programs succeed or stumble on discipline: knowing what is due, who owns it, whether it is on track, and what to do when it is not. As our Deputy PMO Tower Lead
, you’ll support the PMO Tower Director in leading the office that gives a complex, multi-tower Department of Veterans Affairs (VA) program that discipline. You’ll help maintain the standards every tower works to, keep the program’s commitments visible, and provide leadership early warning while there is still time to act. You’ll help make governance something the teams doing the work find useful.

If you like bringing order to complexity, and you want to provide exceptional service for those who served, we’d like to talk with you.

Position Summary:

The Deputy PMO Tower Lead supports the PMO Tower Director in leading program governance across the contract. This leader helps run the Program Management Office (PMO), which governs how the program executes: compliance, tracking and monitoring, metrics and analytics, scheduling, quality and standardization, staff onboarding, and program-level coordination.

The Deputy PMO Tower Lead serves as a key partner to the PMO Tower Director, helping ensure that governance processes, deliverables, schedules, risks, performance measures, and program commitments remain visible, coordinated, and on track.

The Deputy PMO Tower Lead Supports:

Program governance, operating rhythm, and decision and escalation paths.
The integrated master schedule and dependency management across towers.
The deliverable calendar, quality review, and acceptance tracking.
Performance measurement, including key performance indicator (KPI) and acceptable quality level (AQL) tracking and forecasting.
Program risk, issue, and action management.
Contract compliance and audit readiness.
Quarterly program reviews and executive reporting.
Staffing, onboarding, background investigation, suitability, and required training tracking.
Standard PMO tools, templates, processes, and reporting.
Coordination across towers to maintain consistency and visibility.
Program-level quality review.
Support to the PMO Tower Director in managing the PMO as one integrated office.

At TISTA, you’ll do meaningful, mission‑driven work that improves lives alongside teammates you trust and leaders who are transparent and supportive. We invest in your learning and internal mobility so you can build a career that keeps advancing. We’re proud to serve and hire Veterans, and we put people first in everything we do.

Above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

Responsibilities Deputy PMO Tower Lead Performance Expectations:

Support execution of the governance structure, operating rhythm, tools, templates, and staffing.

Help maintain one integrated schedule and deliverable calendar that every tower works from, with internal due dates set ahead of contract dates.

Provide the PMO Tower Director early warning on at-risk deliverables, KPIs, and AQLs, with enough time to recover before a miss.

Help keep every reported metric traceable to its source, calculation, and evidence, with calculation methods agreed with the Government.

Support production of quarterly program reviews and executive reports that are accurate, consistent, and decision-ready.

Help keep staffing, onboarding, background investigations, suitability, and required training current and audit-ready.

Support PMO quality review to ensure deliverables are complete, accurate, on time, and ready for Government review…