AI-Driven Service Designer - Healthcare Ops; Remote
Worcester, Worcester County, Massachusetts, 01601, USA
Listed on 2026-10-20
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Business
AI Business & Operations
Optum is seeking a Service Designer in the AI & Product Office to drive how care and operations evolve when an AI-enabled product lands. You will map current care workflows, design future-state services, and partner with care teams across markets to implement enterprise AI capabilities.
The role is hands-on, building a small cross-functional team, embedding with local market teams, and measuring value through operational metrics like access to care and staff time.
This opportunity is for the AI-Driven Service Designer - Healthcare Ops (Remote) role at Optum.
The position is based in Boston, MA, United States.
This opportunity is part of our work in Marketing & Media, Management & Operations.
The advertised compensation is 113..
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
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