Program Manager III - KY-MEP Client Services

Department:

Location: Remote

Time Type: Full time

Worker Type: Regular

Job Req : R109506

Minimum Requirements: Bachelor's degree in a related field and eight (8) years of relevant experience or the equivalent combination of education and experience. Grade 9 (Salaried).

Position

Description:

The Kentucky Manufacturing Extension Partnership (KY-MEP), a leading business consultancy dedicated to educating and empowering Kentucky manufacturers, is seeking an experienced Program Manager II - KY MEP Client Services to cover the state of Kentucky. KY-MEP is focused on solving real-world manufacturing challenges through tailored strategies in workforce leadership and culture, operational efficiency, growth and innovation, and automation technologies. KY-MEP has delivered over $717 million in total impact over five years, including significant cost savings, new investments, and sales growth for manufacturers.

This is a renewable grant-funded position supported by a 10-year award, currently in its fifth year. Continued employment is contingent upon the availability and renewal of grant funding.

This position is ideal for a seasoned transformational sales professional with strong manufacturing expertise, and responsible for leading territorial efforts to engage and serve Kentucky's manufacturing community-from small businesses to industry leaders-by developing and selling KY-MEP's comprehensive consulting and training services.

The KY-MEP office is based at the JD Nichols Campus for Innovation and Entrepreneurship in downtown Louisville.

We solve manufacturing problems. (Use the "Apply for this Job" box below)./kymep

• Proposal Writing:
  Develop comprehensive scope of work based on client reviews, observations, and discussions to deliver custom tailored KY-MEP solutions.
• Growth Orientation:
  Identify, evaluate, and implement expansion activities aligned with KY-MEP's focus on innovation and sustainable revenue growth.
• Continuous Improvement:
  Uncover and eliminate non-value-added activities from operations, leveraging proven and innovative approaches to enhance results.
• Self-Motivation:
  Maintain organization, attention to detail, and task focus to independently drive KY-MEP's mission of empowering manufacturers.
• Project Management:
  Organize tasks, delegate responsibilities, and follow up to ensure successful implementation of consulting and training programs.
• Analytical
  
  Skills:
  
  Evaluate data and information to develop optimal solutions for manufacturing challenges in growth, automation, workforce, and operations.
• Team Orientation:
  Collaborate by serving, leading, mentoring, and following others to advance KY-MEP processes, programs, and client outcomes.
• Interpersonal Relations:
  Build trust-based relationships with manufacturing clients, employees, colleagues, management, and vendors through effective communication.
• Work Ethic:
  Exhibit motivation, diligence, and persistence to complete tasks efficiently in support of KY-MEP's high-impact services.
• Critical Thinking and Flexibility:
  Analyze issues, identify options, and adapt quickly in a dynamic environment with interruptions to meet client needs.
• Delivery and Client Interaction:
  Ability to deliver quality programming while cultivating meaningful client trust and interactions.
• Outbound Sales and Support:
  Lead and track sales activities, coordinate student workers in marketing support, and collaborate cross-functionally with partners to achieve KY-MEP goals in manufacturer support and statewide impact.
• Collaborate cross-functionally with program leads, university departments, and external partners to support KY-MEP goals and initiatives.

• 3+ years' experience as an outreach/direct sales representative in a B2B environment.
• Demonstrated experience interacting with all levels of leaders within a manufacturing facility.
• Experience in the full sales process; initial cold call through executed agreement. Proven track record of growing sales from direct involvement.
• Experience with in a manufacturing environment.
• Experienced setting and managing Key Performance Indicators (KPI's) for success
• Extensive instate vehicle travel.
• Ability to stay overnight as needed.
• Experience with a manufacturing-centric organization such as the Manufacturing Extension Partnership (MEP) or similar.
• Experience with Salesforce or similar CRM tool.
• Experience working out of a remote office.
• Working knowledge of marketing and outreach techniques and best practices.

Target Compensation Maximum: $

Target…