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Strategic CSM – Tier-1 FinTech; Remote

Remote / Online - Candidates ideally in
Wichita, Sedgwick County, Kansas, 67232, USA
Listing for: Eltropy Inc.
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 145000 - 175000 USD Yearly USD 145000.00 175000.00 YEAR
Job Description & How to Apply Below
Position: Strategic CSM – Tier-1 FinTech (Remote)

Eltropy is seeking a strategic Tier-1 Customer Success Manager to manage a portfolio of ~20 high-impact financial institution customers. You will partner with executives to drive adoption, retention, and expansion while delivering ROI from our AI-powered platform.

This role requires strong relationship skills, deep customer insight, and the ability to lead multi-year success plans across multiple teams and locations. Travel up to 25% is expected for executive reviews and strategic discussions.

We invite applications for the Strategic CSM – Tier-1 Fin Tech (Remote) position located in KS, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 145..

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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