Go to Market Program Manager - Platform and Assurance; Remote

Our Platform & Assurance Business Operations team brings programs from plan to execution. We work across teams to coordinate product and business operations, manage programs, and support go-to-market readiness, training, and enablement so new capabilities can reach the people who need them. We bring structure to complex work, connect the right owners, and keep priorities, dependencies, and progress visible—even when the path isn’t fully defined.

We value practical problem-solving, adaptability, strong collaboration, and finding better ways to work—including thoughtful use of AI and automation.

This role plans, coordinates, and delivers medium-sized Go-to-Market programs that support organizational priorities. This role manages programs across the entire lifecycle, including scope, schedule, resources, governance, communication, risks, issues, interdependencies, change management, readiness, adoption, and outcomes.

The initial focus will be supporting Go-to-Market, Training and Enablement, readiness, and adoption commitments. Over time, the role will also help improve how Product, Go-to-Market, Enablement, Strategy and Planning, and Business Operations coordinate work, tools, and information.

• Coordinate multiple projects, work streams, and teams in parallel.
• Define project scope, plans, schedules, milestones, owners, and success measures.
• Manage program schedules, scope, resources, risks, issues, and dependencies.
• Establish practical governance and communication routines for program stakeholders.
• Provide clear updates on delivery progress, risks, decisions, financial information, and outcomes.
• Support change management, readiness, adoption, and maturity activities.
• Coordinate Training and Enablement activities, including audience needs, communications, delivery plans, feedback, and adoption measures.
• Support Go-to-Market programs from planning through launch, enablement, adoption, and follow-up.
• Develop contingency and mitigation plans for resource, timeline, and dependency risks.
• Partner with Product, Marketing, Sales, Enablement, Strategy and Planning, Business Operations, Finance, and technical teams.
• Use data, AI-enabled tools, and automation to improve planning, reporting, analysis, risk visibility, and decision-making where appropriate.
• Evaluate program results and recommend process, tool, or resource improvements.
• Help teams prioritize competing work and elevate decisions when needed.
• Create repeatable playbooks, processes, and program-management practices.

• Bachelor's degree plus 7+ years of project or program management experience.
• Experience managing projects or programs that require coordinating deliverables across 2 or more teams or functional areas.
• Experience managing project or program schedules, risks and dependencies.
• Experience in one or more of the following:
  Go-to-Market operations, product operations, Training and Enablement, sales operations or business operations.
• Experience supporting at least one product launch, readiness, enablement, or organizational change initiative.

• Experience developing project or program plans that define goals, milestones, owners, deliverables, and success measures.
• Experience creating playbooks, communications, handoff materials, or enablement resources.
• Experience with tools such as Asana, Jira, Salesforce, SharePoint, Airtable, or Power BI.
• Experience using AI, automation, analytics, or reporting tools to improve program execution.
• PMP or similar certification preferred.

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