Account Manager - Content Manager - Remote

Spiro is hiring an Account Manager
- Content Manager to join our Sales team. The Account Manager
- Content Manager works in partnership with Account Directors and other team members in meeting objectives and exceeding client expectations by delivering best-in-class service, providing proactive solutions, quality products and services on-time and on-budget. Assist the Account Director in maintaining positive client relationships and assist in growing client business as appropriate.

• Create and maintain 2D Graphics and AV Spec sheet along with coordinating content maps
• Coordinate deliverables with Agencies / 2D Spiro Graphics Production keeping deadlines top of mind
• Track and manage content and artwork for Spiro projects internally and externally; keeping project files organized for easy access by team.
• Manage, submit and track detailed client Regulatory content submissions
• Manage overall usage of graphics and content internally - i.e. track expiration dates and removing from active inventory
• Understand interactive engagements and help manage 3rd party content development vendors
• Review content received from agencies and send to AV vendors where the files are tested; report results to agencies and client
• Deliver print production proofs to agencies and manage feedback/approvals
• Communicate the status of all 2D and content approvals, receivables to meet production / show deadlines.
• Chair graphics and content tracker meetings with the internal / external teams for status check of brand / client deliverables on projects.
• Coordinate the production process associated with all assigned projects. Manage projects on an as needed basis.
• Attend Job Update Meetings and provide information needed for a successful project. Verify work order information with the Operations Managers.
• Consolidate and reconcile all work orders.
• Provide on-site support as needed/scheduled. Documenting show-site notes and assisting Account Director / Team in post-show review document as necessary.
• Regularly and accurately reporting time on a weekly basis. Provide timely updates/reports as required.

We understand the importance of transferrable skills and a diverse perspective, so if you do not fit all these requirements, we still want to hear from you and encourage you to apply!

• Bachelors Degree or equivalent level of industry experience.
• Convention and Trade show industry experience preferred.
• Ability to work well under pressure in a fast-paced environment while meeting tight deadlines.
• Ability to analyze available information and make sound decisions. Excellent organizational and time management skills.
• Ability to work independently. Excellent computer skills.
• Ability to work in a consultative manner with clients of varied levels internally and externally.
• Travel up to 35%.
• Foresight to anticipate clients needs/requests and act accordingly.
• Interpersonal skills and ability to develop a strong rapport with the client/coworkers.
• Approachable, engaging and likable. Articulate and polished with ability to clearly communicate to client.
• Organizational skills and ability to multi-task; managing clients multiple shows/priorities.
• Ability to proactively provide practical solutions in an ambiguous environment.
• Will require the ability to interact and lead union labor.
• Must be available to work nights, weekends and at show site.
• Position averages 60-70 hours per week during peak show periods which occur several months of the year.
• Requires ability to adapt to multiple settings/environments and shifting responsibilities.
• Work will be require in both and office setting as well as a show floor setting.
• Show site work is performed in tradeshow/convention venues nationwide.
• Conditi…