Project Manager, Change Management

Location: Mexico

Job Description We are seeking a dynamic Project Manager to join the CIO Strategy and Operations team. This team brings together CIO Strategy, PMO and Business Operations. Its role is to align priorities, govern execution, and provide the platforms and insights that let the CIO organisation deliver outcomes s role suits someone who thrives in complex, cross-functional environments and is passionate about driving transformation.

You will lead high-impact projects that span multiple business domains and technologies. These projects enable simplification, standardization, and technology-enabled modernization of commercial systems.

Key Responsibilities:

Lead strategic projects from initiation through execution. Ensure they align with broader program and enterprise goals and deliver measurable outcomes.

Drive cross-functional collaboration. Engage stakeholders from across the organization to ensure alignment and successful program execution.

Translate business strategy into actionable project plans. Manage scope, timelines, budgets, risks, and benefits realization.

Champion system and process simplification and standardization. Ensure outcomes are automation-ready and customer-centric.

Monitor project performance using KPIs such as cycle time, quality metrics, customer experience, and financial impact.

Guide teams and foster a culture of accountability and continuous improvement.

Ensure compliance with enterprise standards, policies, and design principles.

Required Qualifications Bachelor's degree in business, technology, or equivalent experience.
5+ years of progressive project management experience, ideally in a matrixed, global organization.

Proven success leading projects, especially within larger programs.

Deep understanding of project management methodologies (e.g., Agile, Waterfall, hybrid).Business acumen and the ability to connect strategy to execution.

Exceptional communication, influence, and stakeholder management skills.

Business-level English and Spanish fluency (required for this Mexico City-based role).

Preferred Qualifications

Experience with software development life cycles and technology-enabled process design.

Ability to navigate ambiguity and drive clarity in complex environments.

Experience working in a matrixed, global organization.

Experience leading projects within larger programs.#LI-DD3

What’s in it For You?

Hybrid Work Model:
We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.

Flexibility & Work-Life Balance:
Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

Career Development and Growth:
By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Industry Competitive Benefits:
We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

Culture:
Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values:
Obsess over our…