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Principal Relationship Manager - Global Acceptance; Remote-Eligible

Remote / Online - Candidates ideally in
Aurora, Kane County, Illinois, 60504, USA
Listing for: Capital One
Full Time, Part Time, Remote/Work from Home position
Listed on 2026-10-26
Job specializations:
  • Business
    Client Relationship Management, Business Development
Salary/Wage Range or Industry Benchmark: 138100 - 157700 USD Yearly USD 138100.00 157700.00 YEAR
Job Description & How to Apply Below
Principal Relationship Manager - Global Acceptance (Remote-Eligible)
The Principal Relationship Manager is responsible for sales, business development, and strategic client management for global payment enablers, such as payment facilitators, gateways, identity/security and tokenization providers. Key objectives include sustaining US acceptance, driving enabler network product certification and implementation, deepening enabler partnerships, enhancing the customer experience, and facilitating relationship growth in key global regions.  
** Responsibilities:**
* ** Strategic Growth & Client Leadership:
** Establish and deepen executive relationships. Drive high-level strategy with clients to maximize acceptance while identifying new internal and external business opportunities.
* ** Product:
** Ensure the implementation of integral network products and services, and additional value-added products, where applicable, to enable ubiquitous downstream acceptance
* ** Operational Excellence:
** Implement operational initiatives, ensure compliance with network change release processes and business practices, and verify that partners include all appropriate company products in their offerings.
* ** Marketing:
** Execute joint marketing initiatives to improve enabler and merchant awareness and increase transactions.
* ** Data Analysis:
** Leverage a strong business acumen to perform data analysis on enabler performance, industry trends, and transaction metrics. Translate complex data into compelling client presentations and actionable strategic roadmaps.
* ** Risk & Leadership:
** Manage and escalate risk or customer-impacting issues to management, providing ongoing coaching and guidance to team members.
* ** Client Facing:
** This will require travel up to 25% domestically and globally for client & team meetings  
*
* Basic Qualifications:

*** High School Diploma, GED or equivalent certification
* At least 5 years of experience in sales, relationship management, business development, strategy, operations or project management within financial services  
*
* Preferred Qualifications:

*** Bachelor's degree in Business, Marketing or Finance
* 6+ years of experience in sales, relationship management, business development, strategy, operations or project management within financial services
* 3+ years of data analysis experience and experience creating client-facing presentations
* Payments industry experience  Capital One is open to hiring a Remote Employee for this opportunity.

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).  The minimum and maximum full-time annual salaries for this role are listed below, by location.

Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Remote (Regardless of Location): $138,100 - $157,700 for Principal Relationship Management Riverwoods, IL: $138,100 - $157,700 for Principal Relationship Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term…
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