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Remote Operations & Support Manager

Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43085, USA
Listing for: OhioX
Full Time, Remote/Work from Home position
Listed on 2026-10-26
Job specializations:
  • Business
    Operations Management
Salary/Wage Range or Industry Benchmark: 75000 - 85000 USD Yearly USD 75000.00 85000.00 YEAR
Job Description & How to Apply Below

Bold Penguin is the premier digital broker for commercial insurance. The Operational Support Specialist (OSS) Manager leads the OSS team, ensuring fast, accurate agent support while backend workflows run smoothly.

This remote role partners with Customer Success, Compliance, Carrier Ops, Product, and Engineering to maintain operational excellence and scale a seamless agent experience. The OSS Manager focuses on coaching, process optimization, SLA ownership, and high-quality support across live

For the Remote Operations & Support Manager position at OhioX, we are reviewing applications now.

This posting is for the Remote Operations & Support Manager role at OhioX, based in Dublin, OH, United States.

We are looking to fill the Remote Operations & Support Manager position at OhioX in Dublin, OH, United States.

The Remote Operations & Support Manager role at OhioX is now open for applications in Dublin, OH, United States.

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