Product Development Analyst - Healthcare Navigation - Virtual

At Alight, we believe a company’s success starts with its people. Alight embraces values that come directly from our people – purposeful, human, united and growth-minded – reflecting our inclusive culture and promise that our clients expect. We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.

With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization.

So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 6 years in a row.

Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.”

The Product Development Analyst plays a crucial role in shaping Alight's Healthcare Navigation products by providing data-driven insights, conducting thorough analyses, and collaborating with cross-functional teams. This role works closely with Product Managers, designers, engineers, and business stakeholders to identify opportunities for product improvement, define requirements, and support the successful delivery of product enhancements. Insights generated through this role will directly influence decision-making and contribute to improved user experiences, business outcomes, and client satisfaction.

• Collect, analyze, and interpret large datasets to uncover actionable insights related to user behavior, product performance, and market trends.
• Monitor key product metrics, identify trends, and create presentations to effectively communicate findings to stakeholders.
• Collaborate closely with Product Managers to identify areas for improvement in the user experience based on data analysis and client and user feedback.
• Work with stakeholders to gather, document, and refine requirements for new features and enhancements, ensuring alignment with business goals and client needs.
• Assist Product Managers in translating business needs into clear requirements, user stories, acceptance criteria, and process documentation.
• Support backlog refinement activities by helping define, organize, and prioritize product enhancements and development work.
• Participate in Agile ceremonies including backlog grooming, sprint planning, sprint reviews, and retrospectives.
• Partner with engineering, design, quality assurance, and business teams to clarify requirements, resolve questions, and support successful feature delivery.
• Support feature validation and user acceptance testing to ensure solutions meet business requirements and user needs.
• Analyze client, user, and stakeholder feedback to identify enhancement opportunities and continuous improvement initiatives.
• Monitor adoption and performance metrics for newly released features and provide recommendations for optimization.
• Prepare clear and concise reports, presentations, dashboards, requirements documentation, and recommendations to be delivered to both technical and non-technical audiences.

• BA/BS or equivalent work experience.
• Proven experience in product analysis,…