More jobs:
Research Operations Lead; Fully Remote
Remote / Online - Candidates ideally in
Dallas, Dallas County, Texas, 75201, USA
Listed on 2026-10-28
Dallas, Dallas County, Texas, 75201, USA
Listing for:
Mercury
Full Time, Remote/Work from Home
position Listed on 2026-10-28
Job specializations:
-
Business
AI Business & Operations
Job Description & How to Apply Below
- Define research processes and standards for Product, Design, and Marketing.
- Own the customer research panel end to end.
- Partner with designers and PMs to turn customer evidence into decisions.
- Manage the research tool stack, vendors, and AI workflows.
Requirements:
- 8+ years of research operations experience plus people management.
- Thrive in ambiguity and use AI in daily work.
Mercury is a fintech company providing banking services to businesses, with banking services offered through partner banks. It is a scaling organization that values democratized customer research across product, design, and marketing.
Join us at Mercury as our next Research Operations Lead (Fully Remote) in United States.
This is a genuine position to take on the Research Operations Lead (Fully Remote) role at Mercury.
As a Research Operations Lead (Fully Remote), you will play an important part at Mercury in United States.
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