Director, Operational Excellence - UHC Data and Analytics - Remote

Improve the lives of others while Caring. Connecting. Growing together.

Job Description
- Director, Operational Excellence - UHC Data and Analytics
- Remote (2395176)

Director, Operational Excellence - UHC Data & Analytics
- Remote - 2395176

At United Healthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring.

Connecting. Growing together.

At United Healthcare, we’re simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The newly formed UHC Data & Analytics Office is building a capability-driven organization to power this ambition - and we’re looking for a Director of Operational Excellence to drive the financial discipline, workforce planning, vendor governance, and process rigor that will make that transformation real.

The Director of Operational Excellence will work in close partnership with the UHC Data & Analytics Office leadership team. This role will be part of shaping the operational backbone of the office: financial planning and forecasting, budget and workforce management, vendor and contract governance, and the insights and reporting that give leadership real-time visibility into how the organization is performing against its goals.

The role partners closely with Finance, HR, IT, and business stakeholders to translate the office’s strategy and operating principles - business engagement, enabling capabilities, and transformation & culture - into consistent, well-governed operational execution, and uses AI-enabled analysis and data flow expertise to continuously improve how the office plans, reports, and makes decisions.

You’ll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

• Lead financial planning and analysis for the UHC Data & Analytics Office, including annual budgeting, quarterly forecasting cycles and tracking of budget shifts and internal transfers across organizational realignments and project funding
• Own portfolio and workforce operations - reconciling hiring demand against budget, tracking FTE and contractor capacity, and giving leadership clear visibility into staffing, utilization, and capitalizable labor across the office
• Build and maintain executive-ready financial scorecards that integrate data across financial, HR, and project systems to improve transparency, accelerate decision-making, and surface risks to plan
• Establish and run a vendor governance cadence and performance/compliance tracking, to ensure vendor spend is aligned to value delivered
• Influence operating model and process transformation across the UHC Data & Analytics Office - standardizing governance, tooling, and ways of working as the office moves toward a capability-driven structure
• Build solid, trust-based partnerships across D&A leadership, Finance, IT, HR, and business stakeholders to deliver concise, data-backed recommendations and executive summaries
• Identify cost savings and process efficiencies through rigorous financial analysis, vendor negotiation, and data flow/systems reconciliation
• Establish and lead a small, dedicated operational excellence team, and serve as a connective layer between the Data & Analytics Office and enterprise finance, HR, and…