Remote Workforce Forecasting & Scheduling Analyst
Kent, King County, Washington, 98030, USA
Listed on 2026-10-28
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Business
Business Analyst, Business Intelligence
Maximus is seeking an Analyst - Workforce Services to help optimize contact center performance through forecasting, scheduling, real-time monitoring, and workforce analytics. You will turn data into actionable staffing decisions that improve service levels, efficiency, and the customer experience.
The role requires strong analytical skills, experience with workforce management tools (Amazon Connect or similar), and the ability to develop accurate forecasts and schedules for inbound and
We are currently recruiting a Remote Workforce Forecasting & Scheduling Analyst for our team in Olympia, WA, United States.
The Remote Workforce Forecasting & Scheduling Analyst role at Maximus is now open for applications in Olympia, WA, United States.
Join us at Maximus as our next Remote Workforce Forecasting & Scheduling Analyst in Olympia, WA, United States.
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