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Remote Senior ServiceNow Product Leader

Remote / Online - Candidates ideally in
Albany, Albany County, New York, 12201, USA
Listing for: Humana
Full Time, Remote/Work from Home position
Listed on 2026-10-29
Job specializations:
  • Business
    AI Business & Operations
Salary/Wage Range or Industry Benchmark: 126000 - 174000 USD Yearly USD 126000.00 174000.00 YEAR
Job Description & How to Apply Below

Humana is seeking a senior product leader to own the Service Operations portfolio, driving incident and knowledge management improvements through Service Now. You will define strategy, write user stories, and prioritize backlogs while coordinating with engineering, operations, and business stakeholders.

You will lead the design of solutions that reduce incidents, improve resolution, and enable AI-driven automation across multiple platforms, aligning with enterprise OKRs and measurable business

We are looking to fill the Remote Senior Service Now Product Leader position at Humana in New York, NY, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in New York, NY, United States.

Position Requirements
10+ Years work experience
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