Director, Operations

Reference: R-2680961

Posted:

Location:

BENTONVILLE, AR, United States; BELLEVUE, WASalary: $132000 - $264000/year

Type:
Full time / Regular/Permanent Company:
Walmart Business Segment:
Home Office About the team:
Global Risk Operations is essential in protecting Walmart’s customers, sellers, and marketplace by enforcing risk and trust policies consistently  team ensures ecosystem integrity through operational excellence, data-driven decisions, and continuous enhancement of risk controls. This leadership role drives strategy, process innovation, and operational effectiveness globally. Collaborating with Product, Engineering, Analytics, and Operations leaders, the team develops scalable solutions that balance customer protection, seller experience, and marketplace growth, supporting Walmart’s commitment to secure and efficient business operations worldwide.

What you'll do:

Oversee execution of complex projects by managing plans, timelines, and communications to ensure successful implementations.

Analyze data and business trends to develop actionable recommendations aligned with organizational objectives.

Lead cross-functional teams to design and improve processes that enhance operational efficiency and reduce costs.

Manage budgets, approve expenditures, and develop contingency plans to address escalated issues.

Build and maintain relationships with key stakeholders to support strategic initiatives and drive business results.

Foster talent development through coaching, mentoring, and succession planning to maintain a skilled workforce.

Promote adherence to company standards, ethics, and compliance while supporting a positive work environment.

What you'll bring:

Proven expertise in operations management and execution of complex projects with strong organizational skills.

Demonstrated ability to lead cross-functional teams and foster collaboration to achieve business objectives.

Proficiency in data analysis and interpretation to inform strategic decision-making and improve operational efficiency.

Experience developing and implementing business strategies that align with organizational goals and drive measurable results.

Strong project management skills, including planning, monitoring, and adjusting timelines and budgets.

Ability to develop innovative solutions and contingency plans to address challenges and optimize performance.

Effective communication and stakeholder engagement skills to build partnerships and influence outcomes. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see .

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job…